General Manager —

Jeff's Bagel Run, Neptune Beach Location:

628 Atlantic Blvd #4, Neptune Beach, FL 32266

Compensation:

$20-$28/hour + tips + monthly bonus opportunities About Jeff's Bagel Run Our mission is simple: bake fresh, bring joy, build community. What started in Jeff's home kitchen in 2019 has grown to 39 locations nationwide, with a target of 50 by the end of 2026. Every bagel we serve is hand-rolled and kettle-boiled in the New York tradition — no shortcuts, no compromises. Our Neptune Beach shop opened March 6, 2026, and has quickly become a neighborhood favorite in one of Jacksonville's most tight-knit beach communities.

The Role:

A Player-Coach General Manager This is not a clipboard-and-office job. Our Neptune Beach GM is a working leader — you take a station on every shift and set the pace by doing the work shoulder-to-shoulder with your team. You lead by example, coach in the moment, and step out of your station only when the business demands it. If you love the energy of a scratch bakery, know how to run a P&L, and would rather be on the line with your crew than hidden behind a desk, this is your seat. What You'll Own On the Floor (Player) Work a station every shift — rolling, boiling, makeline, or register — you're on the schedule, not just watching it Move to wherever the team needs you most, especially during the morning rush Set the tone by being visible, hands-on, and calm under pressure Greet regulars by name and make every guest feel like they belong Leading the Team (Coach) Recruit, hire, train, coach, and retain a crew that reflects our standards Build schedules that match Neptune Beach's rhythm — weekdays, weekends, tourist season, and holidays all hit differently Deliver in-the-moment coaching on the line and structured performance feedback on a regular cadence Encourage healthy internal competition and celebrate wins loudly Run shifts the way you'd want a shift run: clear expectations, quick decisions, no drama Running the Business Own the P&L — labor, food cost, waste, and controllable expenses Inventory management: purchasing, receiving, safe storage, and rotation Vendor relationships — hold partners to our quality and reliability standards Cash handling, deposits, house accounts, credit card policies, and reconciliation of comps, voids, and discounts Hit KPIs on sales, guest satisfaction, and operational execution Report results, issues, and wins up to ownership and the Corporate Support Team Guests & Community Use guest feedback — reviews, comments, complaints — to sharpen the operation daily Seize opportunities in the Neptune Beach and Jax Beaches community: local schools, offices, surf shops, hotels, churches, and catering leads Represent the JBR brand the way our customers already do — warm, unpretentious, and proud of the product Standards & Safety Keep the shop clean, safe, and food-safe: floors dry, wares clean, coolers organized, ambiance dialed in (lighting, music, displays) Follow and enforce all company policies, procedures, and brand standards Model the behavior you expect from your team, every shift What We're Looking For Experience 1+ year as a GM (or a strong AGM ready to step up) in food service — quick-service, fast-casual, or bakery preferred Proven track record hiring, training, coaching, motivating — and, when needed, exiting — team members Experience reading a P&L and driving results from what you saw in it Vendor management experience Skills & Mindset Excellent communication — with your team, your guests, and your ownership group Strong understanding of business, financial, and leadership fundamentals

Analytical:

you can spot trends and patterns and build practical solutions Comfortable making fast, logical decisions in a hot, loud, busy shop A genuine focus on customer satisfaction — not as a slogan, as a habit Physical & Scheduling Ready to work a station: standing for long periods, lifting up to 50 lbs (55 with assistance) Comfortable moving in and out of hot ovens, warm production areas, and walk-in coolers Able to work in spaces where common food allergens may be present Early morning, weekend, and holiday availability required — bagels don't wait for a convenient hour Basics Valid driver's license and reliable transportation Able to pass a background check ServSafe Food Manager certification is a plus — if you don't have it, you'll get it (we cover the cost to attain and maintain) The Neptune Beach Fit Our shop sits a short walk from the sand in a community that shows up for local businesses. You'll see daily regulars, weekend crowds, seasonal swings, and a steady stream of first-time visitors we want to turn into regulars. The right GM knows how to staff a quiet Tuesday and a packed Saturday with equal confidence, and can build the kind of neighborhood presence that makes JBR feel like it's always belonged here. Compensation & Benefits Base Pay $20-$28/hour + tips (rate based on experience) Monthly Performance Bonus On top of your hourly pay, you'll be eligible for a monthly bonus tied to the JBR Corporate Scorecard — a composite grade drawn from three equally weighted areas: Sales — top-line performance against store targets Operations — labor, food cost, cleanliness, and execution Customer Experience — reviews, guest feedback, and service standards Each month, your bonus is determined by the store's composite scorecard grade: Composite Score Grade Monthly Bonus | 90-100 | A | Full bonus | 80-89 | B | Partial bonus | Below 80 | C or lower | — Specific bonus amounts are set at offer. Bonuses are calculated at month-end and paid in the following pay cycle. Other Benefits Accrued Paid Time Off Training and career growth as we scale to 50 locations and beyond Discounts on all food (yes, the bagels) Jeff's Bagel Run is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members and guests.