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Shift Manager Location:
Merritt Island, FL ( R10002171)
Requirements:
High School Diploma or GED, in progress or completed Lift up to 50 lbs. and perform physical tasks as needed Willing to obtain and maintain food handler and alcohol server permits (if required) 2-3 years of work experience
Preferred:
1+ year of leadership or supervisory experience preferred 2-3 years of work experience retail, restaurant, or food service preferred
Description:
Lead a Winning Team on Your Shift Set the tone with a cheerful, can-do attitude that motivates your team Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling Coach team members in real-time, offering guidance and support during every shift Address guest concerns with empathy and professionalism, escalating when necessary Drive Operational Excellence Train and guide your team to meet RaceTrac's guest service, food safety, and cleanliness standards Ensure proper execution of inventory, vendor check-in, and promotional communication Oversee key store processes including write-offs, cash wrap, and compliance documentation Lead shifts change communication and ensure team alignment throughout the day Model Communication & Accountability Relay important updates from the leadership team to shift associates Monitor task completion and provide immediate feedback to drive results Support a team culture rooted in accountability, respect, and teamwork Step in during busy times or challenges—showing your team what great leadership looks like