General Manager | Full-Time l SoFi Center

General Manager | Full-Time l SoFi Center Palm Beach Gardens, FL Job Details Full-time $90,000 - $113,000 a year 12 hours ago Benefits Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Vendor relationship building Revenue growth Operational cost reduction Menu design Managerial strategic planning Pricing Strategic management Food safety management Quality assurance within food and beverage industry Operations management Operational risk management Equipment repair Procurement strategy development Supplier management 5 years Expense management Employee retention Managing hospitality teams Compliance management implementation Team development Hiring Kitchen cost control Team management Financial control management Performance Improvement (PI) Employee relations management Mentoring Managing event budgets Forecasting Vendor relationship management Profit & Loss statement Recruiting Materials management in food and beverage Food ordering Maintenance management Senior level Equipment inventory management Managing hospitality operations budgets POS systems Escalation handling Profit and loss analysis Cash handling Leadership Communication skills Staffing management Project stakeholder communication Internal controls management Kitchen equipment maintenance Stakeholder relationship building Overseeing training Senior leadership Staff development Hospitality management Stakeholder management Performance evaluation

Full Job Description Oak View Group:

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary:

The General Manager of Food & Beverage Operations is the senior leader accountable for the overall performance, profitability, and operational excellence of all food and beverage functions at So-Fi Center. This role has full ownership of Food & Beverage operations, including revenue generation, cost control, guest experience, people leadership, and compliance across a complex, high-volume, event-driven environment. The General Manager serves as the primary point of contact between ownership (OVGH), venue management, and client representatives, ensuring seamless communication, strategic alignment, and exceptional execution. Success in this role requires a hands-on executive leader who can balance strategic planning with operational rigor while developing high-performing teams and delivering best-in-class guest experiences. This role pays an annual salary of $90,000-$113,000 and is bonus eligible.

Benefits for Full-Time roles:

Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until July 10, 2026. About the

Venue:

Oak View Group is the venue manager and food and beverage provider of SoFi Center , a first-of-its-kind venue located in Palm Beach Gardens on the campus of Palm Beach State College. SoFi Center will be the home of the TGL Golf League, founded by Tiger Woods and Rory Mcllroy, TGL presented by SoFi is a new golf league, combining advanced technology with teams of top players from the

PGA TOUR

for two-hour weekly competitions in prime time starting in January 2025. The arena will seat about 1,500 people and featured matches between 6 teams for the inaugural season.

Responsibilities:

Strategic & Financial Leadership Own full P&L responsibility for Food & Beverage operations, including revenue growth, margins, and expense control Develop and manage the annual operating and staffing budgets aligned with the venue's event calendar Forecast operational needs related to staffing levels, inventory, equipment, and supplies Analyze post-event results, including revenue performance, product usage, shortages, and variances, and implement corrective actions Drive continuous improvement in food cost percentages, labor efficiency, inventory turns, and overall profitability Operations & Event Execution Provide executive oversight for all F&B operations to ensure smooth, efficient, and profitable event execution Ensure all concession stands, kitchens, and service locations are fully operational, compliant, and guest-ready prior to events Establish and maintain operational standards for speed of service, food quality, cleanliness, and guest satisfaction Oversee high-volume inventory management, ordering, receiving, storage, and waste control Ensure cash handling, POS operations, and financial controls are consistently followed Serve as executive escalation point during events to resolve operational issues quickly and effectively Culinary & Product Leadership Provide oversight for menu development, product offerings, pricing strategy, and presentation standards with the Executive Chefs Ensure consistency in recipes, portion control, kitchen timing, and food quality across all events Lead purchasing strategy and vendor relationships to ensure quality, availability, and cost effectiveness Approve menus, recipes, portion sizes, and cost controls to maintain profitability and brand standards People Leadership & Culture Directly lead and develop the Food & Beverage leadership team and all front- and back-of-house staff Set clear expectations, performance standards, and accountability across the organization Hire, train, mentor, and retain a diverse, high-performing team Conduct performance evaluations and partner with Human Resources on corrective action and employee relations Foster a culture of professionalism, safety, inclusion, and guest-first service Lead by example through visibility on the floor and active engagement with staff and volunteers Carries out supervisory responsibilities in accordance with company policies and applicable laws Responsibilities include hiring, training, assigning work, performance management, discipline (in partnership with HR), and resolving employee concerns Client, Venue & Stakeholder Relations Serve as the primary F&B representative for venue management, ownership, and client partners Ensure client expectations are met or exceeded through proactive communication and execution Represent the organization professionally with vendors, inspectors, and external partners Compliance, Safety & Risk Management Ensure full compliance with all Federal, State, and Local health, alcohol service, labor, and safety regulations Maintain hazardous materials programs, safety documentation, permits, and required records Proactively identify and mitigate safety and health risks to protect guests, employees, and the organization Ensure a safe, respectful, and harassment-free workplace Facilities, Assets & Systems Oversee maintenance, storage, and repair of all foodservice equipment to ensure operational readiness Maintain accurate inventory records, equipment logs, and operational documentation Serve as a resource for POS systems, reporting, and training Other Expectations Maintain working knowledge of all venue locations, emergency procedures, and facility access Willingness to step in and support operational roles as needed to ensure successful events Perform additional duties as assigned to support overall venue success

Qualifications:

5-7 years of progressive leadership experience in hospitality, venue, stadium, or large-scale event operations Proven experience with P&L ownership and large operational budgets Strong knowledge of food and beverage operations, inventory management, and cost controls Demonstrated ability to lead large, diverse teams in fast-paced environments Experience working with executive clients, venue partners, and external stakeholders Strong organizational, communication, and problem-solving skills Ability to work nights, weekends, and event-driven schedules as required Strengthened by our Differences. United to Make a

Difference:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people , improves our service , and raises our excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.