Front of House Manager Community Q BBQ

•3.0 Decatur, GA Job Details Full-time $58,000

•$68,000 a year 2 hours ago Benefits Paid time off Employee discount Qualifications Customer communication Staff supervision Cash amount verification Customer relationship building Greeting customers Client inquiry handling Shift management Answering guest questions Frontline customer support management Team development Food delivery Customer engagement Delivery driving Guest rapport building Business operations Managing food service teams Team motivation (leadership skill) Balancing end-of-day transactions Staff development Communication with kitchen staff Full Job Description Community Q BBQ is seeking a Front of House Manager to play a key role in the day to day operations of the restaurant. We are a well established restaurant going on 17 years, and strive to provide a positive work environment that prioritizes a good work

•life balance for all our staff. In this role, you will oversee the front of house team, provide outstanding level of hospitality to our guests, and ensure each shift flows smoothly. You will be responsible for continuing our welcoming atmosphere as we have a very loyal customer base you will need to get to know. Managing customer service. While we are a counter service based restaurant, we strive to provide above and beyond level of hospitality that sets us apart from other counter based establishments. We closed at 8pm so not late nights, and no early mornings. This is an afternoon / evening management shift. This job is 40 hours a week, and currently has a set schedule. The schedule is subject to change based on our hours of operation, holidays, and requests off. We offer paid time off in addition to when the restaurant is fully closed following Thanksgiving, Christmas, and July 4th. The schedule currently is Wednesday

•Friday 2p-close, Saturday and Sunday 12p-close. We close at 8pm and staff wraps up about 845p usually. Responsibilities and Requirements Restaurant management experience required, can be full service or counter service Oversee FOH staff with a focus on team development and grown, must be able to lead by example, motivate, inspire, and support FOH team Must be comfortable communicating with kitchen staff regarding orders Expo experience a huge plus Much of our business is done on paper

•must have strong written and verbal communication skills, and clear handwriting Manage cash handling procedures accurately and reconcile daily sales reports Feel comfortable engaging with guests

•this includes learning their names, remember their orders, making conversation, and also addressing any issues that arise Must have a clean driving record as making catering deliveres is required Experience with Toast and DoorDash a plus, but not required

Pay:

$58,000.00

•$68,000.00 per year

Benefits:

Employee discount Paid time off

Work Location:

In person