Job Overview We are seeking a dynamic and energetic Front of House Manager to lead our hospitality team and ensure an exceptional guest experience. In this pivotal role, you will oversee daily operations of the front-of-house team, manage customer service standards, and coordinate with kitchen staff to deliver seamless service. Your leadership will foster a welcoming atmosphere, uphold food safety and quality standards, and drive operational excellence. This is an exciting opportunity for a motivated individual with a passion for hospitality management and team leadership to make a significant impact in a fast-paced, customer-focused environment. Duties Supervise and coordinate front-of-house staff including servers, hosts, bartenders, and cashiers to ensure efficient service delivery. Train new team members on food handling, POS systems such as Aloha POS and Micros POS, customer service protocols, and food safety standards. Manage shift schedules, monitor staff performance, and provide ongoing coaching to promote teamwork and high standards of hospitality. Oversee customer interactions to resolve issues promptly, ensuring a positive dining experience that encourages repeat business. Handle cash management duties including cash handling procedures, balancing registers, and preparing daily financial reports. Maintain inventory control by monitoring supplies, ordering stock as needed, and minimizing waste. Ensure compliance with health regulations related to food safety management and proper food handling procedures. Collaborate with kitchen management to coordinate food production, catering events, banquets, or special functions when applicable. Conduct regular cleanliness inspections of the dining area and ensure adherence to safety protocols. Analyze profit and loss reports to identify opportunities for operational improvements and cost savings. Experience Proven experience in quick service & fast food restaurant environments or casual dining settings with supervisory responsibilities. Demonstrated management skills within the food industry, including team training, staff development, and shift management. Extensive knowledge of POS systems such as Aloha POS or Micros POS along with cash handling expertise. Strong background in food preparation, food safety management, and culinary operations is highly desirable. Experience supervising hospitality teams in fine dining or catering environments preferred. Familiarity with inventory control processes, budgeting, profit & loss analysis, and food production techniques. Excellent communication skills with the ability to lead teams effectively and manage managerial responsibilities confidently. Prior experience in restaurant management or assistant manager roles is advantageous but not mandatory; leadership qualities are essential. Join us as a Front of House Manager if you're passionate about delivering outstanding guest experiences through energetic leadership and expert operational management!

Pay:

From $45,000.00 per year

Work Location:

In person