Job Summary We are seeking a dynamic and energetic General Manager to lead our restaurant operations with passion and precision. In this pivotal role, you will oversee all aspects of restaurant management, ensuring exceptional customer service, operational excellence, and team leadership. Your enthusiasm for the food industry and commitment to hospitality will drive the success of our establishment, creating memorable dining experiences for every guest. This position offers an exciting opportunity to shape the restaurant's culture, optimize profitability, and develop a high-performing team dedicated to culinary excellence and outstanding service. Duties Lead daily restaurant operations, including food preparation, cooking, and service delivery, ensuring adherence to quality standards and safety regulations. Manage staff recruitment, training, coaching, and development to foster a motivated and skilled team capable of delivering exceptional customer experiences. Oversee inventory control, food safety management, and food handling procedures to minimize waste and maintain compliance with health standards. Utilize POS systems such as Aloha POS and Micros POS for accurate cash handling, sales tracking, and reporting; analyze profit and loss statements to optimize financial performance. Supervise shift management by coordinating staff schedules, ensuring proper coverage during busy hours while controlling labor costs. Maintain high standards of customer service by addressing guest concerns promptly and ensuring a welcoming atmosphere. Implement marketing initiatives and promotional activities to increase restaurant visibility and patronage; oversee catering events and banquet services when applicable. Conduct regular staff training sessions on food safety, food production, culinary techniques, and hospitality best practices to elevate team skills. Monitor food production processes to ensure consistency in taste, presentation, and quality; oversee kitchen management including food safety protocols. Lead by example in managing hospitality teams with strong managerial communication skills; foster a positive work environment that encourages teamwork and accountability. Qualifications Proven experience in quick service & fast food restaurant management or casual dining environments with a strong background in food industry operations. Demonstrated supervisory experience with team management, staff training, interviewing skills, and leadership capabilities. Extensive knowledge of food preparation techniques, culinary experience, and kitchen management practices. Proficiency with POS systems such as Aloha POS or Micros POS; solid understanding of cash handling procedures. Strong skills in inventory control, budgeting, profit & loss analysis, and food safety management. Excellent customer service skills with the ability to handle challenging situations professionally. Experience managing hospitality teams in diverse settings including catering or banquet environments is a plus. Basic math skills for order accuracy, cost control, and financial reporting; effective managerial communication skills essential for team leadership. Ability to thrive in a fast-paced environment while maintaining attention to detail and operational standards. Join us as our General Manager — bring your passion for hospitality alive through energetic leadership that inspires your team to deliver unforgettable dining experiences!
Pay:
$60,000.00 - $75,000.00 per year
Benefits:
401(k) matching Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance