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Ember Coal Fire Pizza
General Manager - Restaurant
Career Insights for Restaurant / Food Service Manager
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Scorecard
Based on Massachusetts data
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What they do
A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
$69,073 / year median in Massachusetts
+12% projected growth
Job Description
Overview We are seeking a dynamic and energetic General Manager - Restaurant to lead our vibrant dining establishment. This pivotal role involves overseeing daily operations, ensuring exceptional customer service, managing staff, and maintaining high standards of food quality and safety. The ideal candidate will possess a passion for hospitality, strong leadership skills, and extensive experience in restaurant management. As the driving force behind the team, you will foster a positive work environment that promotes teamwork, efficiency, and excellence in every aspect of restaurant operations. Responsibilities Lead and manage all aspects of restaurant operations, including food preparation, service delivery, and staff supervision to ensure smooth daily functioning. Oversee inventory control processes, including ordering, stock management, and food safety compliance to minimize waste and maximize profitability. Supervise kitchen and front-of-house teams, providing training on food handling, Toast POS systems, and customer service standards. Manage shift schedules, monitor performance, conduct staff training sessions, and facilitate team development initiatives to enhance productivity. Ensure adherence to food safety regulations and maintain high standards of cleanliness and sanitation throughout the restaurant. Handle cash management duties including cash handling procedures, daily reconciliations, and POS system operations. Foster a welcoming environment for guests by ensuring exceptional customer service experiences across casual dining, fine dining, catering, or banquet settings as applicable. Qualifications Proven experience in quick service & fast food restaurant management or similar food industry roles with supervisory responsibilities. Extensive knowledge of food preparation techniques, culinary processes, and kitchen management best practices. Familiarity with Toast POS system; proficient in cash handling and basic math skills. Strong background in food safety management, inventory control, budgeting, and profit & loss analysis. Demonstrated leadership abilities with experience managing hospitality teams; excellent managerial communication skills. Prior experience in casual dining or fine dining environments; catering or banquet experience is a plus. Ability to train staff effectively on food handling standards, safety protocols, and customer service excellence. Exceptional organizational skills with the capacity to oversee shift management while maintaining high-quality service standards. Passion for hospitality with a focus on team management, food quality assurance, and delivering memorable guest experiences. Join us as our General Manager - Restaurant to lead an energetic team dedicated to culinary excellence and outstanding hospitality! Your leadership will inspire success at every level—driving growth while creating a positive environment where both guests and staff thrive.
Pay:
$20.00 per hour Expected hours: 30.0 - 40.0 per weekBenefits:
Health insuranceWork Location:
In personBenefits
- Health Insurance
- Dental Insurance