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The Lasting Room
Front-of-House Restaurant Manager
Career Insights for Restaurant / Food Service Manager
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Scorecard
Based on Massachusetts data
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What they do
A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
$69,073 / year median in Massachusetts
+12% projected growth
Job Description
Overview The Lasting Room is looking for an experienced Front-of-House Manager for our busy sports bar and restaurant. This is a hands-on position focused on keeping the dining room and bar running smoothly, providing great customer service, and supporting staff during busy shifts. Responsibilities Oversee the dining room and bar during shifts Help manage seating and customer flow Assist with expediting food Monitor servers, bartenders, and responsible alcohol service Handle customer complaints and disruptive or unruly guests calmly and professionally Help train and support employees Assist with opening and closing duties Step in wherever needed during busy periods Requirements Restaurant management or supervisory experience Strong leadership and customer-service skills Comfortable refusing alcohol service and handling difficult guests when necessary Able to stay calm, professional, and in control during busy situations Dependable, organized, and comfortable taking charge Must be available nights and weekends Bartending experience is helpful but not required