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M
Martin & Associates
Restaurant General Manager Fast Casual
Career Insights for Restaurant / Food Service Manager
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Scorecard
Based on Massachusetts data
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What they do
A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
$69,073 / year median in Massachusetts
+12% projected growth
Job Description
Fast Casual Restaurant General Manager Lead. Inspire. Deliver an Exceptional Guest Experience. We're looking for a proven, high-volume General Manager , with " fast-casual " restaurant background to lead the day-to-day operations of newest restaurant opening this summer in Palmer, Massachusetts , with a bonus potential of another $20,000 to $30,000 a year!!!! If you're a hands-on restaurant / food service leader who thrives in high-energy settings and knows how to build strong restaurant teams while delivering outstanding food and hospitality , this is your opportunity to take the next step. This is not a "sit in the office" role. You'll be in the action—coaching your team, engaging with guests, and ensuring every shift runs with precision, speed, and consistency. What You'll Own
- Drive daily restaurant operations in a brand-new location with a focus on exceptional guest experience, food quality , and speed of service
- You will hire, train and build your food service team, through recruiting, training, and hands-on coaching
- Create and sustain a positive, accountability-driven culture
- Manage key business drivers including labor cost, food cost, inventory , and overall profitability
- Ensure full compliance with health, safety, sanitation, and brand standards
- Maintain a clean, organized, and fully operational restaurant environment
- You will lead from the front—resolving guest concerns and modeling hospitality at every level
- Oversee scheduling, payroll accuracy, and team performance
- Manage both front- and back-of-house operations, including POS and restaurant systems What You Bring
- 4+ years of Restaurant General Manager experience in a high-volume fast casual restaurant, QSR restaurant , or deli concept
- A hands-on leadership style—you're just as comfortable on the line or register as you are leading the team
- Strong communication, coaching, and team-building skills
- Solid business acumen with a focus on driving results and controlling costs
- ServSafe certification (or ability to obtain within 90 days)
- Flexible availability, including evenings, weekends, and holidays What We Offer
- Competitive compensation package with base salary starting from $60k to $65K
- Excellent bonus availability ...( $20-30K annually )
- Health insurance stipend
- Paid time off
- Paid training and development.