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Salt & Service Co.

General Manager - Restaurant

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Job Description

This is a confidential search — the specific restaurant will be revealed to qualified candidates during the interview process. Position Overview We are seeking an experienced and passionate Restaurant General Manager to oversee the daily operations of a well-known establishment in Provincetown. The ideal candidate will bring strong leadership skills, a customer-centric approach, and the ability to drive business results while maintaining the highest standards of food quality and service. Key Responsibilities Operations Management Oversee all aspects of restaurant operations, ensuring excellent food quality, customer service, and adherence to company standards Work closely with the Director of Operations to implement strategic initiatives and operational improvements Collaborate with the Executive Chef to ensure menu offerings align with customer preferences and company vision Manage inventory, supply ordering, and cost control measures Ensure compliance with all health, safety, and alcohol service regulations Financial Management Work with the DOO to develop and manage the restaurant's budget Analyze financial statements, sales figures, and other performance data to drive profitability Implement strategies to increase sales and control costs Provide regular financial reports and projections to senior management Human Resources Collaborate with the Human Resources department on recruitment, hiring, and onboarding of staff Manage, mentor, and develop a high-performing team across all restaurant functions Conduct regular performance evaluations and provide ongoing feedback to staff Ensure compliance with labor laws and company policies Foster a positive work environment that promotes employee engagement and retention Customer Experience Ensure consistently high levels of customer satisfaction through active floor presence and engagement Address and resolve customer complaints promptly and effectively Implement and maintain quality control and customer service standards Marketing and Community Relations Work with the marketing team to implement local marketing strategies and promotional events Represent the restaurant in the local community and build positive relationships with key stakeholders Participate in local events and initiatives to enhance the restaurant's profile Reporting and Communication Provide regular updates to the COO and senior management on restaurant performance, challenges, and opportunities Attend management meetings and contribute to company-wide strategic planning Qualifications Bachelor's degree in Hospitality Management, Business Administration, or related field Minimum 5 years of experience in restaurant management, with at least 2 years in a general manager role Proven track record of financial management and driving profitability in a restaurant setting Strong leadership and team management skills Excellent communication and interpersonal skills Proficiency in restaurant POS systems and Microsoft Office suite Knowledge of food safety regulations and best practices Experience in inventory management and cost control Ability to work in a fast-paced environment and make decisions under pressure Passion for hospitality and commitment to customer satisfaction Benefits Competitive salary commensurate with experience Performance-based bonus structure Health insurance Salt & Service Co. — connecting hospitality talent with Cape Cod's best employers.
Pay:
$90,000.00 per year
Benefits:
Health insurance Paid time off Paid training
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Bonuses/Stipends
  • Health Insurance