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BH
Boston Hospitality Group
General Manager - Restaurant
Career Insights for Restaurant / Food Service Manager
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Scorecard
Based on Massachusetts data
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What they do
A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
$69,073 / year median in Massachusetts
+12% projected growth
Job Description
General Manager - Restaurant Boston Hospitality Group Tewksbury, MA Job Details Full-time From $75,000 a year 1 hour ago Benefits Paid time off Qualifications Customer relationship building Operations management Sales transaction processing Talent management Processing cash transactions Team development Casual dining experience Profit & loss POS systems Full Job Description Job Summary We are seeking an energetic and dynamic General Manager to lead our restaurant team to new heights of excellence. In this pivotal role, you will oversee all aspects of restaurant operations, ensuring a seamless and memorable experience for guests while driving profitability and maintaining high standards of food safety, quality, and service. Your leadership will inspire staff, optimize processes, and foster a vibrant hospitality environment that reflects our commitment to exceptional customer satisfaction. This is an exciting opportunity for a passionate hospitality professional eager to make a significant impact in a fast-paced, customer-focused setting. Strong salary and performance bonus provided. Responsibilities Lead daily restaurant operations, including managing staff schedules, shift management, and ensuring smooth service flow. Oversee food preparation, cooking, food handling, and food safety management to uphold health standards and quality assurance. Utilize POS systems such as Toast POS and 7 Shifts scheduling for order processing, sales tracking, cash handling with accuracy and scheduling Control inventory levels through effective inventory control practices, minimizing waste while ensuring product availability. Train, develop, and supervise team members in food service techniques, customer service excellence, and operational procedures. Manage budget responsibilities including cost control, profit and loss analysis, and financial reporting to maximize profitability. Foster a positive team environment through staff training & development initiatives, interviewing prospective employees, and providing ongoing coaching. Ensure compliance with all food safety regulations and hospitality standards across casual dining, fine dining, catering, or banquet settings. Handle customer inquiries or complaints promptly to ensure outstanding guest experiences. Coordinate with kitchen management on food production schedules and culinary standards to deliver consistent quality. Experience Proven management experience in casual dining environments with a strong background in restaurant management. Experience in food preparation, cooking techniques, and food safety protocols. Demonstrated expertise with POS systems ; cash handling proficiency required. Experience in catering and in house events.. Experience with staff training & development programs along with interviewing skills for hiring top talent. Familiarity with kitchen management tasks including food production oversight and culinary standards adherence. Join us as we create memorable dining experiences through passionate leadership and exceptional service!