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Jake N Joes Sports Grille

Assistant General Manager (AGM)

Career Insights for Restaurant / Food Service Manager

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Based on Massachusetts data

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What they do

A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.

$69,073 / year median in Massachusetts

+12% projected growth

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Job Description

If you believe the best game is the one happening inside the restaurant, we should talk. At Jake n JOES, we don't just serve burgers and beers—we create experiences. Whether it's a family celebrating a birthday, friends watching the Patriots, or a couple returning to the place where they had their first date 15 years ago, we believe exceptional hospitality creates memories that last. We're looking for an Assistant General Manager who loves sports, thrives in a hospitality-driven culture, and wants to build great teams while delivering unforgettable guest experiences.
What You'll Do:
Lead from the floor, not the office. Coach and develop servers, bartenders, hosts, and managers. Build a culture where hospitality comes before transactions. Drive sales through guest engagement and team development. Manage labor, food cost, beverage cost, and profitability. Execute high-volume sporting events, private parties, and community fundraisers. Hire, train, and inspire future leaders. Be the calm, confident leader your team wants to follow. What We're Looking For. You might be the right fit if you: Love sports and the energy they create. Believe hospitality is personal—not scripted. Enjoy coaching people more than managing them. Take ownership instead of making excuses. Can balance guest experience with financial performance. Stay composed under pressure. Have at least 2 years of restaurant management experience. Want a career, not just your next job. Why Jake n JOES? Every game matters. Every guest matters. Every employee matters. We're a locally owned company that believes great restaurants are built by great people. We invest in our managers, promote from within whenever possible, and give leaders the opportunity to make a real impact on the business. You'll have the opportunity to: Grow into a General Manager role. Learn the financial side of restaurant operations. Help shape one of New England's premier sports grille concepts. Lead teams that genuinely enjoy coming to work. Make decisions that influence the success of your restaurant. Benefits Competitive salary Performance bonus opportunities Health, dental, and vision insurance Paid vacation Dining discounts Ongoing leadership development
Job Type:
Full-time Pay:
$28.00 - $32.00 per hour
Benefits:
Dental insurance Employee discount Health insurance Paid time off Paid training
Experience:
Restaurant Supervisory or Manager:
1 year (Preferred)
License/Certification:
TIPS Certification (Preferred) ServSafe Certification (Preferred)
Work Location:
In person