General Manager - Food & Beverages Seternity Solutions Baltimore, MD Job Details Full-time $110,000 - $120,000 a year 18 hours ago Qualifications Financial forecasting Stakeholder engagement Managerial strategic planning Teamwork Customer relationship building Quality assurance experience within food and beverage industry Team leadership Employee engagement strategy Client relationship development Team development Hiring Food and beverage industry expertise Customer relationship management Client management Financial performance measurement Business operations Employee engagement Quality control experience within food and beverage industry Customer satisfaction improvement Managing food service teams Managing business operations budgets Process management General management Operations planning Senior leadership Team building Full Job Description About the job: In this high-impact leadership role, you'll be responsible for overseeing large-scale food service operations across one or more sites, ensuring excellence in service, quality, and compliance. You'll guide teams, manage financial performance, and cultivate strong client partnerships while driving strategic initiatives that support growth and customer satisfaction. Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management. What's in it for you: Lead large, complex operations where your strategic thinking and leadership truly make a difference. Shape a high-performing team culture focused on accountability, innovation, and service excellence. Collaborate closely with senior stakeholders to influence long-term operational success. Own and impact financial performance through effective budgeting, forecasting, and cost management. Be part of a purpose-driven organization where your leadership supports health, wellbeing, and satisfaction. Gain exposure to enterprise-level initiatives and cross-functional collaboration opportunities. Make a lasting mark by helping to define and deliver best-in-class food service experiences. What you'll bring: Proven experience leading large-scale, multi-unit food service operations with a focus on quality, service, and compliance. Exceptional leadership skills with a track record of developing strong teams and fostering a culture of engagement and performance. Advanced financial acumen, including expertise in budgeting, forecasting, and managing performance targets. Client relationship management skills and the skillset to influence key stakeholders at all levels. A strategic mindset paired with hands-on operational agility to drive results in dynamic, high-volume environments.
Requirements:
Education Requirement:
Bachelor's degree or equivalent experience
Management Experience:
5 years
Related Experience:
4-5 years
Must Have:
Experience leading large-scale, multi-unit food service operations with responsibility for quality, service, and compliance. Demonstrated leadership experience developing teams and driving engagement and performance. Advanced financial acumen, including budgeting, forecasting, and management of performance targets. Client relationship management experience with the ability to influence key stakeholders at all levels. 5 years of management experience and 4-5 years of related experience; Bachelor's degree or equivalent experience. #Food_Service_Operations #Quality_Management #Compliance #Budgeting #Forecasting #Financial_Performance #Performance_Management #Client_Relationship_Management #Stakeholder_Management #Strategic_Planning #Operational_Management #People_
Leadership Job Type:
Full-time Pay:
$110,000.00 - $120,000.00 per year
Experience:
large-scale, multi-unit food service ops. : 5 years (Required) leadership developing teams and driving engagement : 5 years (Required) Advanced financial acumen, including budgeting, forecasting,: 5 years (Required) Client relationship management: 5 years (Required) management: 5 years (Preferred)