General Manager -

Food Location:

Baltimore, MD Job Type:

Direct Hire About the Opportunity We are seeking an experienced General Manager - Food to lead large-scale food service operations across one or more locations. This senior leadership role is responsible for operational performance, financial management, food service quality, compliance, team development, and client relationships. The ideal candidate is a strategic and hands-on leader with a strong background in high-volume, multi-unit food service operations and a proven ability to lead teams, manage budgets, improve performance, and build strong stakeholder relationships. Key Responsibilities Lead and oversee large-scale, multi-unit food service operations. Develop operational strategies and allocate resources to achieve business and service objectives. Ensure exceptional food quality, customer satisfaction, safety, and regulatory compliance. Recruit, lead, coach, develop, and retain high-performing teams. Conduct performance reviews and manage compensation, hiring, disciplinary, and termination processes as appropriate. Establish performance goals, monitor results, and drive accountability across operations. Manage budgets, forecasting, labor, expenses, cost controls, and overall financial performance. Build and maintain strong relationships with clients, customers, senior leaders, and key stakeholders. Influence and negotiate with internal and external stakeholders to achieve operational and business objectives. Lead strategic initiatives focused on operational efficiency, service improvement, and growth. Partner with senior leadership to develop and execute long-term operational strategies. Manage business, functional, and operational programs within complex or matrixed environments. Promote a culture of service excellence, continuous improvement, and operational accountability. Adapt food service operations to changing customer, business, and market needs. Qualifications Bachelor's degree or equivalent combination of education and experience. Minimum 5 years of management experience . 4-5 years of relevant food service experience . Proven success leading large-scale, high-volume, or multi-unit food service operations. Strong experience leading, developing, and engaging teams. Advanced financial management skills, including budgeting and forecasting. Demonstrated ability to manage operational performance, labor, and costs. Strong client relationship and stakeholder management skills. Excellent communication, influencing, negotiation, and interpersonal skills. Strategic mindset combined with the ability to remain hands-on in a fast-paced operational environment. Strong knowledge of food service quality standards, customer service, safety, and compliance. What We Offer Medical, dental, and vision coverage Wellness programs 401(k) plan with matching contributions Paid time off and company holidays Career growth and development opportunities Tuition reimbursement Opportunities to participate in enterprise-level initiatives and cross-functional projects

Pay:

$111,000.00 - $120,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Paid training Vision insurance

Work Location:

In person