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Job Description
The Assistant Manager's primary duty is the management of the daily operations of the restaurant to ensure the overall goal of outstanding guest service. The Assistant Manager manages the day-to-day activities of Shift Leaders and other hourly staff. In the absence of the General Manager, the Assistant Manager is the highest-ranking member of the management team in the restaurant and had direct responsibility for overseeing the financial results, operations, staff development, customer service and compliance with all Company policies, procedures, standards, and specifications.
PRINCIPAL DUTIES AND RESPONSIBILITIES
OPERATIONS Oversee all day-to-day restaurant operations to ensure Company standards for quality food, service, and sanitation are met. Manage and supervise Shift Leaders and hourly staff. Assign and direct daily work responsibilities for staff. Order inventory for all areas and operations to ensure the restaurant is stocked with appropriate levels of product. Reconcile cash registers at open and close off each shift. Maintain all records as required by Company policies and procedures, and in compliance with state and federal law. Maintain staff compliance with Company policies, procedures, standards, and specifications. Maintain staff compliance with state and federal laws governing safety and food handling.
MANAGEMENT
Recruit, interview, select and hire quality staff for all positions. Conduct orientation and train Shift Leaders and other hourly staff to ensure employees perform their respective jobs. Perform performance reviews of Shift Leaders at General Manager's request and other hourly staff on regular basis. Provide ongoing feedback, coaching, and counseling to Shift Leaders and hourly staff regarding areas such as production, efficiency, and professionalism. Perform counseling, disciplinary action or termination of employment of Shift Leaders and other hourly staff. Recommend any promotion, advancement, or other status change of Shift Leaders and other hourly staff to General Manager. Adjust work schedules and hours of work of Shift Leaders and hourly staff, as needed, to ensure all shifts are covered. Recommend any scheduling or shift changes to General Manager. Approve overtime as necessary for hourly staff.
LEADERSHIP
Display exemplary and professional attitude and appearance at all times. Listen and communicate effectively with the General Manager, Shift Leaders and hourly staff, guests, vendors, and the community. Conduct management and staff meetings, as directed by the General Manager. Follow General Manager's direction and accomplish objectives set by the General Manager. Review the objectives with Shift Leaders and hourly staff as necessary. Delegate appropriate tasks and responsibilities as necessary. Resolve employee complaints, questions or concerns as necessary.
WORK CONDITION REQUIREMENTS
Willingness to work a flexible schedule, including extended hours. Periods of standing and walking, as necessary. Frequent contact with guests, requiring tact and courtesy. Frequent contact with subordinates, requiring direction and supervision.
MINIMUM QUALIFICATIONS
High school diploma or GED equivalent. Ability to read, write and verbally communicate well. Proficient math skills and comfort with numbers. Proficient computer skills. Demonstrates maturity and professional demeanor at all times. Friendly, outgoing personality. Well-groomed, professional appearance. Positive attitude and self-disciplined At least 3 years restaurant manager experience. Our Story Slim Chickens was founded on a simple promise: serve the best chicken tenders possible. Since opening our first restaurant in Fayetteville, Arkansas, in 2003, the brand has grown across the United States and internationally while remaining committed to fresh food, Southern hospitality, and genuine guest connections. At the heart of Slim Chickens are 100% all-natural premium tenderloins, marinated in our signature Southern-style buttermilk recipe and hand-breaded to order. This commitment to quality, paired with exceptional hospitality, has made Slim Chickens one of the fastest-growing restaurant brands in the industry.
Who We Are:
DDR Slims LLC DDR Slims LLC is a proud Slim Chickens franchise organization serving the District of Columbia, Maryland, and Virginia (DMV) region. Our mission is to deliver exceptional guest experiences, develop great people, and positively impact the communities we serve. Today, DDR operates: Four Slim Chickens restaurant locations One mobile food truck serving catering and community events A development pipeline of seven additional restaurants planned throughout the DMV As we continue to grow, our commitment remains unchanged: deliver great food, genuine hospitality, and operational excellence every day. Our Purpose To create memorable experiences for our guests, team members, and communities through exceptional food, hospitality, and leadership. Our Core Commitments Guest First Every decision begins with the guest experience. We strive to exceed expectations through friendly service, quality food, and attention to detail. People Development We believe our success is built through developing leaders, creating opportunities for growth, and investing in our team members. Operational Excellence We execute consistently, maintain high standards, and continuously improve our systems and processes. Community Engagement We actively support local schools, businesses, charities, and organizations that strengthen our communities. Growth Vision DDR Slims LLC is committed to becoming the premier Slim Chickens franchise organization in the DMV. Through strategic growth, strong leadership development, and unwavering brand standards, we will continue expanding our footprint while maintaining the culture and hospitality that define our success. What Success Looks Like Exceptional guest satisfaction Strong financial performance High-performing teams Leadership development from within Positive community impact Consistent execution of Slim Chickens brand standards Every team member plays a critical role in delivering on this vision and ensuring that every guest leaves with a memorable Slim Chickens experience.
Pay:
$20.00 - $23.00 / hour
Benefits:
Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Employee discount Paid training
