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Job Description
FOOD & BEVERAGE MANAGER
- Crown Sports Center
CSC SFM, LLC LOCATION
Fruitland, MD
DEPARTMENT
FOOD & BEVERAGE
REPORTS TO
GENERAL
MANAGER STATUS
FULL-TIME (EXEMPT)
ABOUT THE COMPANY
Crown Sports Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Fruitland, MD. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Crown Sports Center is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY
The Food & Beverage Manager will effectively manage all aspects of food & beverage at Crown Sports Center. This position is responsible for delivering an exceptional food & beverage experience for all our guests.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING
Manage the daily production, preparation, and presentation of all food for the organization's multiple concessions locations and special events to ensure a quality, consistent product is produced Hire, train, mentor, supervise and evaluate food & beverage Team Members Open and close food areas Budget and monitor weekly food and labor costs and quality control constantly Effectively manage sales and sales strategies Create event P&L analysis to ensure feasibility and profitability Generate daily and monthly financial reports and inventory reports Effectively manage all cooler, freezer and dry storage areas Implement ordering processes that result in effective budget and inventory management Set up vendor accounts, order kitchen supplies as necessary Research new food and beverage products Create new menu and marketing ideas that reflect demand/trends Implement menu strategies that reflect event demographics and season Meet with food vendors and make decisions on products, communicating effectively with sales representatives and suppliers Continuously inspect equipment and food deliveries, coordinate kitchen equipment installation and repairs as needed Evaluate health and safety practices; ensure inspection compliance that result in A scores Record information about inventory and health practices Effectively manage customer complaints and suggestions Organize and manage catering for events, coordinate with other Managers for special events and parties Complete other tasks and daily assignments as assigned by Management
THE IDEAL CANDIDATE
Proven success in generating community interest and involvement through non-sporting events, such as: banquets, catered events, amphitheater bookings, etc. Proven success of effective management strategy in a high-volume concessions/food & beverage environment Excellent knowledge of food cost, pricing, and profit margin food & beverage analysis Experience in managing staff to effectively execute a successful event Experience and success in customer service, leadership, and event planning Action-oriented personality with a 'get it done' attitude and proficiency for efficiency Proven ability to evaluate team member performance based on established KPI's
MINIMUM QUALIFICATIONS
Must be at least 21 years old 3-5 years of culinary experience preferred 2-4 years of food & beverage management experience ServSafe Certification is required Requires good communication skills, both verbal and written Must have strong leadership skills, ability to motivate employees Must be detail-oriented and have outstanding organizational skills Ability to maintain focus in a high-volume, fast paced environment Must be able to work well in a group setting Must have strong mathematical skills Must be able to work irregular shirts to include nights, weekends, holidays as needed Proficient in Microsoft Word, Outlook and Excel
WORKING CONDITIONS AND PHYSICAL DEMANDS
Must be able to lift 50 pounds waist high May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop, bend, carry, lift, pull, and push Will be required to operate a computer Facility has intermittent noise
