Department Manager (F/T) - Bakery Western Market - Ferndale Bloomfield Township, MI Job Details Full-time 1 day ago Benefits Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Paid sick time Qualifications Bakery experience Kitchen health and safety standards Food service health code compliance Safety regulations Merchandising In-person customer service Invoice payment processing Project management Kitchen cost control Food safety sanitizing procedures Team management Team training Kitchen staff training Managing kitchen staff Restaurant cost management Retail management Decorating baked goods Management experience within retail industry Menu pricing Full Job Description Western Market Benefits Health, Dental, and Vision insurance fo full-time employees 401k retirement plan with employer match Paid Time Off & Paid Sick Time Employee Discount Employee Assistance Program ____________________________________________________________________

Reports To :

Upper Management Secondary Relationships :

Management cohort

Supervisees :

Bakery Team Members; porters

Position Summary :

The Bakery Manager is responsible for oversight of the entire Bakery Department, including its personnel; the production and purchasing of high quality baked goods and their merchandising; the maintenance of the highest food safety and cleanliness standards; and achieving weekly labor budget, profit margin, and waste control guidelines. This is a supervisory position. This position has hiring and firing responsibilities.

Essential Duties & Responsibilities :

Prioritize and delegate daily, weekly, and monthly tasks to staff as appropriate and ensure that staff understands performance expectations, including performance and production goals. Schedule staff according to department's operational needs. Generate production schedule for all Bakery products, including product triggers and PARs. Package, cost, price, and provide approved signage for Bakery & Vendor Bread items. Oversee staff in proper food preparation techniques, proper food storage guidelines, proper sanitation and safety regulations; and proper and safe operation of applicable kitchen equipment and utensils. Place timely orders for necessary products and supplies. Receive and check orders, submit invoices, and manage credits/returns. Craft recipes that balance tradition with innovation, highlighting wholesome ingredients and current food trends. Plan and execute seasonal menu items. Ensure product is at correct price point for the overall margin goal. Ensure products are stocked and merchandised in compliance with company standards, and follow a first-in, first-out (FIFO) protocol. Maintain a sanitary and organized kitchen production area, according to all governing codes, guidelines, and regulations. Maintain appropriate inventory levels. Maintain orderly and clean backstock/freezer area. Merchandise Bakery table, bread shelves, and other bakery item displays throughout the store. Determine appropriate items for sale cycles and submit them to Chief Marketing Officer by the deadline. Coordinate with the Chief Marketing Officer for product demos, sampling, and social media promotions. Manage vendor relationships in a professional manner. Attend local food shows as requested by supervisor and place purchase orders for product on show deals. Perform timely evaluations, discipline, and coaching. Perform regular department meetings and participate in kitchen meetings, as needed. Attend manager meetings. Maintain regular, predictable, and punctual attendance for scheduled shifts. Comply with and enforce Company policies and procedures.

Other Responsibilities & Duties :

Answer store phone calls. Ensure follow-up of department phone calls, messages, and emails.. Assist customers throughout other departments. Occasionally assist other departments if needed. Follow-up on customer requests as designated. Perform other job-related duties as assigned by Upper Management.

Required Qualifications & Skills :

Good communication skills, both oral and written. Professional pastry and cake-decorating experience. Advanced understanding Excellent customer service abilities. Positive attitude. Proactive, self-motivated, and able to work independently. Strong project management and organizational skills, with the ability to prioritize multiple tasks. Experience working as a contributing and effective team member. Excellent work ethic that emphasizes efficiency and precision. Ability to take direction and follow instructions. Ability to switch tasks efficiently and effectively. Willingness to learn new skills. Must have extensive knowledge of scratch and par-baking. Must have safe food handling training and experience; ServSafe certification or equivalent (can be acquired within 90 days of hire) . Must have 2-3 years of management experience in a production kitchen environment (e.g. catering; restaurant; food service) Ability to train new personnel. Ability to generate turns and product movement. Ability to optimize product mix for profit margin overall program diversity. Ability to process invoices and returns.

Physical Requirements & Other Considerations :

Ability to lift up to 50 lbs. Working conditions include a fast-paced retail environment that involves frequent standing, crouching, and reaching while moving product. Frequent exposure to extreme cold (coolers and freezers), and heat (cooking equipment) for extended periods of time. Occasional outdoor work is required; occasional exposure to seasonal Michigan weather.

Language Skills:

high.

Mathematical Skills:

high.

Reasoning Ability:

high. Equipment used : Proofer; Combi Oven, convection oven; stovetop & induction burner; microwave; hot & cold Cases; hobart scale; knives; stand mixers; heat wrapper; vacuum sealer Computer skills: POS System; Google Suite; email; Microsoft Office Suite. Hours per

Week :

Full-time (45 hours)

FLSA Classification :

Salary Exempt This role may require additional duties within the scope of the department's operational needs and in alignment with your skills. Job responsibilities may evolve based on business needs, and the Company will work with employees to formalize significant changes, ensure proper training, and review compensation as needed ________________________ Western Market provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Western Market complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Western Market expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Western Market's employees to perform their job duties may result in discipline up to and including discharge. It is the policy of Western Market to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. Western Market is prepared to modify or adjust the work environment to make reasonable accommodations to the known physical or mental limitations of the employee to enable the employee to perform the essential functions of the position for which the employee has been hired or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.