General Manager 3.1 3.1 out of 5 stars 17600 Clinton River Road, Clinton Township, MI 48038 $50,000
- $55,000 a year
- Full-time Fern Hill Golf Club 8 reviews $50,000
- $55,000 a year
- Full-time Banquet managers oversee the hosting of banquets to provide customers with an excellent banquet experience .
Job Duties include; Coordinate details of a contract with the banquet sales director and the head chef Determine the number of waiters and servers required for an event Consult with the head chef to discuss the timing of the meal courses being served Oversee the seating of guests, serving of meals and beverages, and the quick clearing of tables Prepare work schedules and complete documentation on time Answer customer questions and accommodate special requests when necessary Excellent interpersonal and communications skills Assures the correct appearance, cleanliness and proper set-up of the dining rooms used for each event. Develops detailed side work, timeline and assignments for staff for each event Holds pre-function meetings with Front of House staff to ensure smooth, efficient service Makes suggestions and develops improvements in banquet service procedures Handles Member and Guest complaints Ensures staff training programs are implemented and measured regularly Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded Coordinates with other staff and departments to arrange for the delivery of requested services Maintains constant contact with kitchen staff to ensure complete effective communication between food production and food service Ensures all functions are set and staff is prepared and organized before required time on BEO Inspects table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractive Ensures proper setting of buffet tables and other food service tables Arranges for and ensures proper sequence of service for each event Monitors banquet team members to ensure all operating procedures are followed Supervises clearing and post function cleanup and garbage removal Maintains clean and orderly back areas, pre-function areas and storage areas Assures that all china, glassware, silverware, linen, etc are returned to their proper locations after each event Conducts interviews carefully outlining the functions of the position for which a potential colleague is being interviewed for Knowledge of food and beverage operations and preparation is required 3-5 years of experience in banquet management, or similar Must be able to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes and resolve them to satisfactory results Must maintain composure and objectivity under pressure Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests Ability to work a flexible schedule including nights, days, weekends and holidays
Job Type:
Full-time Pay:
$50,000.00
00 per year
Benefits:
Dental insurance Health insurance Vision insurance
Shift:
10 hour shift 8 hour shift Day shift
Education:
Associate (Preferred)
Experience:
Supervisor/Manager:
2 years (Required)
License/Certification:
Driver's License (Required)
Work Location:
In person
