Front of House Manager

UPTOWN GRILLE - 3.0

Commerce, MI Job Details Full-time $70,000 - $80,000 a year 12 hours ago Benefits Paid training Health insurance Dental insurance Employee discount Qualifications Kitchen health and safety standards Team member evaluation Operations management Food service health code compliance Sales transaction processing Quick service & fast food restaurant experience Team leadership Safety regulations Basic math Business analysis Financial statement analysis Performance feedback (performance evaluation method) Team development Developing staff training programs as a food service manager Profit & loss Cash register operations Food safety sanitizing procedures Hospitality industry experience Organizational skills Payment processing in food service Interviewing Financial statement interpretation Conducting staff training sessions as a store manager Managing food service teams POS systems Professional development training Full Job Description Job Overview We are seeking an energetic and dedicated Front of House Manager to lead our hospitality team and ensure an exceptional guest experience. In this pivotal role, you will oversee daily operations of the front-of-house team, manage customer service standards, and coordinate with kitchen staff to deliver seamless service. Your leadership will foster a welcoming environment, uphold food safety and quality standards, and drive operational excellence. This is an exciting opportunity for a passionate hospitality professional eager to make a positive impact in a fast-paced, dynamic setting. Responsibilities Supervise front-of-house staff including hosts, servers, and bartenders, providing ongoing training and mentorship to promote team development and high performance Oversee daily restaurant operations, ensuring efficient shift management, customer satisfaction, and adherence to service standards Manage customer interactions with professionalism and enthusiasm, resolving issues promptly to enhance guest experiences Coordinate with kitchen management to ensure smooth food and beverage service, including food preparation oversight when necessary Handle POS systems such as Aloha POS and Micros POS for order processing, cash handling, and sales reconciliation Monitor inventory levels of supplies and beverages, assisting with inventory control and ordering to minimize waste Enforce food safety protocols and sanitation standards in compliance with health regulations Conduct staff interviews, participate in hiring decisions, and oversee staff training programs focused on food handling, customer service, and team leadership Analyze profit and loss statements to identify opportunities for operational improvements and cost control Support budgeting efforts by managing labor costs and optimizing shift schedules Requirements Proven experience in quick service or fast food restaurant management with a strong background in food industry operations Demonstrated supervisory experience with team management skills that motivate staff and foster a positive work environment Familiarity with POS systems such as Aloha POS or Micros POS for transaction processing and reporting Knowledge of food safety management practices, including proper food handling and sanitation procedures Excellent communication skills with the ability to effectively manage managerial responsibilities such as interviewing, training, and performance evaluations Strong organizational skills with the ability to multitask in a fast-paced setting while maintaining attention to detail Basic math skills for cash handling, inventory calculations, and financial analysis Experience in hospitality management roles such as assistant manager or restaurant supervisor is highly desirable Ability to lead by example in delivering outstanding customer service while managing restaurant operations efficiently Join us as a Front of House Manager where your leadership will inspire teams, delight guests, and elevate our restaurant's reputation. We value energetic professionals committed to excellence in hospitality management!

Pay:

$70,000.00 - $80,000.00 per year

Benefits:

Dental insurance Employee discount Health insurance Paid training

Work Location:

In person