Food Services Office Manager

Food Services Office Manager Salary $49,039.00 Annually Location Main Campus - 1701 E Front Street, Traverse City Job Type Full-Time Job Number 2026-00042 Division Finance & Administration Department Cafeteria Opening Date 05/08/2026 Closing Date 6/1/2026 8:00

AM Eastern Description Benefits Questions Summary & Qualifications:

Position Summary This position provides administrative and clerical support for the Food Services department. This entails creating and distributing client invoices, maintaining client deposits and payments, processing daily sales and bank deposits, managing and tracking of student meal plans, and authorizing accounts payable for both the Hagerty Center and Hawk Owl Café. Qualifications Associate's degree (Required) Minimum of 1 year experience with Google Suite, Excel, and Word (Required) Minimum of 2 years of customer service experience (Required) Minimum of two years' office experience (Required) 2 years of accounting experience (Preferred) Associate's degree in a business field (Preferred) Experience and skills in databases and CRM software programs (Required) Experience in coordinating office tasks and managing multiple projects simultaneously (Preferred) Experience in the Hospitality Industry (Preferred) Essential Responsibilities (Critical) Conducts internal auditing to help assure records are accurately maintained, and the established policies and procedures are followed. (Critical) Processes daily sales and bank deposits for Hagerty Center and Hawk Owl Café. (Critical) Administers meal plan allocations to student accounts and monitors utilization, balance adjustments, and resolves meal card-related issues. (Critical) Audits all internal & external cash and charge expenditures. (Critical) Coordinates the processing of external vendor invoices and administers the setup of blanket purchase orders. (Critical) Oversees client billing and collection procedures with the NMC business office and monitors collection of past due accounts with the NMC business office, and advises the Director when difficult situations may arise. (Critical) Performs general office and clerical tasks to assist the Director and other professional staff. (Critical) Assists with entering, contracting and monitoring events in R25 and event temple scheduling programs. (Critical) Manages cash flows and establishes controls to safeguard funds. (Very Important) Coordinates catering for Hawk owl Café and assists with setup as needed. (Very Important) Assists with day-to-day operations in the Hawk Owl Café as needed. (Very Important) Receives clients, guests and students when appropriate. (Very Important) Helps to schedule appointments for professional staff. (Very Important) Performs other duties as assigned. Work Environment Lifting Activities Most frequently lifted object: under 10 lbs. lifted to waist level; carried 1-9 feet (Several times per day) Heaviest object lifted: 10-19 lbs. lifted waist level; carried 1-9 feet (Occasionally) Non-lifting Repetitive Activities Arm Movement (Several times per day) Gripping (Several times per day) Sitting (Continuously) Standing (Several times per day) Talking (Continuously) Typing (Several times per day) Walking (Several times per day) Writing (Several times per day) Other Physical Demands Prolonged visual work Mental Demands Exercising Independent Judgment Minimal Guidance or Direction Performing Multiple Functions/Activities Persuading Others Other Challenges Heavy work volume Production deadlines Safeguarding organization assets and property Exceptional benefits package, including medical, dental, and paid sick leave. Up to four weeks paid vacation within the first year of employment. NMC paid tuition benefits. For more benefit details, visit our Flexible Benefits Guide 01 Please select the highest degree attained: Less than High School Diploma or GED High School Diploma or GED Some higher education courses, training, or certification Associate's Degree Bachelor's Degree Master's Degree PhD, Doctorate 02 Do you have at least 1 year of experience with Google Suite, Excel, and Word? No Yes 03 Do you have at least 2 years of customer service experience? No Yes 04 If yes, please explain: 05 Do you meet any of the preferred qualifications?

Select all that apply:

2 years of accounting experience Associate's degree in a business field Experience and skills in databases and CRM software programs Experience in coordinating office tasks and managing multiple projects simultaneously Experience in the Hospitality Industry Required Question Employer Northwestern Michigan College Address 1701 E Front Street Traverse City, Michigan, 49686 Phone 231.995.2612 Website https://www.nmc.edu/