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DoubleTree by Hilton Minneapolis Airport

Banquet Manager

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Job Description

Overview We are seeking a dynamic and energetic Banquet Manager to lead our banquet and event services team. In this role, you will oversee the planning, coordination, and execution of a wide variety of events, ensuring exceptional service and seamless operations. Your leadership will drive team performance, uphold food safety standards, and deliver memorable experiences for our guests. This position offers an exciting opportunity to showcase your management skills in a fast-paced hospitality environment, fostering teamwork and excellence at every event. Responsibilities Coordinate all aspects of on-site banquet events including final planning through execution, including menu selection, setup, service flow, and breakdown. Schedule, supervise and train banquet staff to ensure high standards of customer service, food presentation, liquor safety, food safety and property safety protocols. Manage inventory control for food, beverages, linens, and event supplies to optimize stock levels and reduce waste. Oversee food preparation and presentation in accordance with quality standards and dietary requirements. Utilize Micros POS for order processing, billing, and cash handling with accuracy. Maintain compliance with food safety regulations and sanitation standards throughout all stages of food handling and service. Collaborate with Culinary Management and Catering Manager to coordinate catering orders, special requests, and event-specific needs. Monitor shift operations to ensure timely service delivery while managing staffing levels efficiently. Handle customer service with high standards and resolve issues promptly to guarantee guest satisfaction. Assist in interviewing, hiring, training, and developing staff members to foster a motivated team environment. Support budgeting efforts by controlling costs related to food production, staffing, and supplies. Report directly to Food and Beverage Director and General Manager. Skills Extensive experience in food handling within a hospitality or restaurant setting. Proven management skills with supervising experience and strong leadership capabilities are essential. Familiarity with Micros POS for efficient transaction processing preferred. Knowledge of inventory control practices to manage stock levels effectively. Strong understanding of food safety standards, alcohol safety and sanitation procedures aligned with industry regulations. (Must be or be willing to become ServSafe Certified as a Food Handler or Manager and for Alcohol.) Exceptional customer service skills with the ability to handle diverse guest needs professionally. Experience in staff training & development, team management, and shift supervision within a hospitality context. Ability to coordinate multiple events simultaneously while maintaining attention to detail. Background in catering or banquet management with fine dining or casual dining experience preferred. Competent in budgeting, cost control, and operational planning for large-scale events. Join us as a Banquet Manager where your leadership will elevate our event services! Bring your culinary expertise, management talent, and passion for hospitality to create extraordinary experiences that leave lasting impressions on our guests!
Job Type:
Full-time Pay:
$50,000.00 - $60,000.00 per year
Benefits:
401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance
Experience:
Food and beverage: 1 year (Preferred)
License/Certification:
ServSafe or TIPs certificate (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to
Commute:
Bloomington, MN 55425 (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance