Job Overview We are seeking an energetic and dedicated Front of House Manager to lead our hospitality team and deliver exceptional guest experiences. In this pivotal role, you will oversee daily front-of-house operations, ensure smooth service flow, and foster a welcoming environment for all patrons. Your leadership will drive team performance, uphold food safety standards, and maintain the highest levels of customer satisfaction. This position offers an exciting opportunity to manage a dynamic hospitality setting while promoting teamwork, efficiency, and excellence. Pay is based on experience and responsibilities, with room for growth. Duties Supervise front-of-house staff including servers, hosts, bartenders, and support personnel to ensure seamless service delivery Train new team members on food handling, customer service protocols, our POS system and food safety standards Manage customer relations by addressing concerns promptly and ensuring a positive dining experience for all guests Handle cash transactions accurately using POS systems, perform cash handling duties, and reconcile daily sales reports Maintain compliance with food safety regulations Open or close the restaurant depending on shift Must be able to have a flexible schedule, working evening, days, and weekends. Once established a general set schedule is possible. Skills Proven experience in customer service or restaurant management with a strong background in food service and hospitality management Extensive knowledge of POS systems; proficient in basic math for cash handling and sales reconciliation Demonstrated leadership skills with experience in supervising teams, staff training, interviewing candidates, and managing hospitality teams effectively Excellent communication skills necessary for managerial communication, team leadership, and customer service excellence Ability to handle multiple responsibilities efficiently in a fast-paced casual dining or fine dining environment Experience with catering or banquet operations is a plus; familiarity with bar service enhances versatility Join us as a Front of House Manager to lead our vibrant team in creating memorable guest experiences. Your expertise will inspire excellence across every touchpoint—driving success while fostering a welcoming atmosphere that keeps guests coming back!
Pay:
$17.00 - $22.00 per hour Expected hours: 30.0 - 40.0 per week