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DQ
Dairy Queen
General Manager
Career Insights for Restaurant / Food Service Manager
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Scorecard
Based on Montana data
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What they do
A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
$59,118 / year median in Montana
+9% projected growth
Job Description
Job Summary We are seeking a dynamic and experienced General Manager to oversee the daily operations of our establishment. The ideal candidate will possess strong leadership skills and a deep understanding of the food industry, ensuring that our team delivers exceptional customer service while maintaining high standards of food production. This role requires a hands-on approach to management, with an emphasis on training and development, shift management, and operational excellence. Duties Lead and manage all aspects of the establishment's operations, including staff management, customer service, and food production. Conduct interviews and hire staff to build a strong team that aligns with company values. Develop training programs to enhance employee skills in cooking, customer service, and operational procedures. Oversee shift management to ensure smooth operations during peak hours. Maintain high standards of food quality and safety in compliance with health regulations. Utilize POS systems effectively for inventory management and sales tracking. Foster a positive work environment that encourages teamwork and professional growth. Address customer inquiries and concerns promptly to ensure satisfaction. Requirements Proven experience in a managerial role within the food industry or hotel sector. Strong leadership skills with the ability to motivate and develop staff. Experience in interviewing and hiring processes. Knowledge of food production techniques and safety standards. Excellent customer service skills with a focus on enhancing guest experiences. Ability to manage multiple tasks effectively in a fast-paced environment. Familiarity with POS systems is preferred but not mandatory. Strong organizational skills and attention to detail. If you are passionate about leading teams in the food industry and committed to delivering outstanding service, we encourage you to apply for this exciting opportunity as General Manager.