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Tropical Smoothie Cafe- Knightdale NC
General Manager
Career Insights for Restaurant / Food Service Manager
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Scorecard
Based on North Carolina data
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What they do
A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
$56,424 / year median in North Carolina
+10% projected growth
Job Description
General Manager Tropical Smoothie Cafe- Knightdale
NC - 3.1
Knightdale, NC Job Details Full-time $50,000 - $55,000 a year 23 hours ago Benefits Paid training Paid time off Employee discount Flexible schedule Qualifications Growing experience Computer operation Customer communication Microsoft Outlook Sales Computer literacy Talent management In-person customer service Word embeddings Labor cost analysis Hiring Kitchen cost control Hospitality industry experience Profit & Loss statement Recruiting Meeting or exceeding sales goals Kitchen management Managing kitchen staff Operational excellence initiatives Conducting staff training sessions as a store manager Training & development Business operations Marketing operations Restaurant cost management Managing hospitality operations budgets Crew management General management Full Job DescriptionCAN YOU DELIVER AMAZING?
If you enjoy a lively, fun environment and can deliver amazing, Tropical Smoothie Café is the place for you! We're looking for megastars who embrace our belief and live the lifestyle that when you eat better, you feel better. The ideal candidate will have a fun and outgoing personality who will welcome new and existing customers to the brand. We have over 400 franchise locations and are still growing. Be a part of something great and join our team today! As the brand ambassador, the Café Manager is responsible for driving profitability through the P&L, while developing a crew that serves customers with unparalleled hospitality. The ideal candidate must align with the culture and values of the brand while delivering results in a fast-paced environment. CAFÉMANAGER ESSENTIAL FUNCTIONS
- Monitors sales growth and cost control of the café against the budgeted expectation and historical performance, to ensure that profit goals are met.
- Maintains and exceeds customer expectations to build brand loyalty.
- Presents a consistent, professional image of the café and crew by maintaining all sanitation and appearance standards.
- Communicates and stays updated on all marketing and promotional materials. Executes marketing and sales programs, following appropriate guidelines.
- Builds café sales by cultivating relationships in the business community and initiating local store marketing campaigns.
QUALIFICATIONS/REQUIREMENTS
- Minimum of 3 years of managerial experience in the restaurant or fast-casual field required.
- Experience recruiting, hiring, training and developing employees.
- Experience in growing sales and providing excellent customer service.
- Demonstrated ability to drive operational excellence in both front of the house and back of the house.
- Must have a proven track record of managing cost of goods and labor.
- Strong skills in understanding P&L reports and budgets.
- Basic computer skills, including Microsoft Word, Excel and Outlook.
- Effective verbal and written communication skills.
- Servsafe® Certification preferred.