Job Overview Epic Chophouse is seeking an energetic and detail-oriented Fine Dining Front of House Manager that is able to relocate to one of our four other locations (all within NC and SC) to lead our exceptional hospitality team. You would start and train in our highest volume and original location here in Mooresville, then if needed, would be asked to move to another location. You must have a dynamic personality that loves to interact with guests from the moment they enter the building to when they leave. In this pivotal role, you will oversee daily restaurant operations, ensuring an outstanding guest experience that reflects our commitment to excellence. Your leadership will drive team performance, uphold food safety standards, and maintain a welcoming atmosphere that keeps guests returning. This position offers the opportunity to manage a high-end dining environment where professionalism, hospitality, and efficiency are paramount. Duties Supervise and coordinate all front of house activities, including seating, serving, and customer service to ensure seamless operations. Train and develop staff in food service management, customer engagement, POS systems (Toast), and food handling procedures. Manage shift scheduling, staff supervision, and team training to foster a motivated and professional hospitality team. Oversee inventory control, food production, and food safety management to maintain quality standards and minimize waste. Handle cash transactions accurately, perform cash handling duties, and reconcile daily sales using POS systems. Monitor restaurant performance through profit and loss analysis, budgeting, and cost control measures to optimize profitability. Ensure compliance with health regulations and safety standards related to food safety management and food handling. Lead staff interviewing, onboarding, and ongoing training initiatives to promote a culture of excellence in hospitality management. Manage customer service issues promptly and professionally to uphold the restaurant's reputation for fine dining experiences. Experience Proven management experience in fine dining or casual dining environments with a strong background in food industry operations. Demonstrated supervising experience with team leadership skills in hospitality management settings. Extensive knowledge of POS systems such as Aloha POS and Micros POS along with cash handling expertise. Experience with food preparation, kitchen management, catering or banquet services is highly desirable. Familiarity with inventory control, budgeting, profit & loss analysis, and food safety standards is essential. Previous assistant manager or managerial communication experience preferred. Strong skills in team training & development, managing hospitality teams, and implementing food safety protocols. Join us if you're passionate about delivering exceptional dining experiences through dynamic leadership! We value energetic professionals who thrive in fast-paced environments while maintaining meticulous attention to detail. This role offers the chance to influence every aspect of our guests' journey — from the moment they walk through the door to their memorable farewell — all within a vibrant fine dining setting where your leadership truly makes a difference!

Pay:

$65,000.00 - $72,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance

Work Location:

In person