Front End Manager Bread of Heaven Soul Food and BBQ Pit Winston-Salem, NC Job Details Full-time $40,000

• $42,000 a year 1 day ago Benefits Health insurance Dental insurance Vision insurance Qualifications Customer communication Staff supervision Teamwork High school diploma or GED Team development Hospitality industry experience Conflict management Managing food service teams Leadership Full Job Description Old Salem Tavern, is seeking a highly experienced and dedicated Front End Manager to lead our front-of-house team.

This individual will play a critical role in delivering exceptional customer service and ensuring smooth daily operations in a fast-paced environment serving breakfast, lunch, and dinner. Front End Manager

• Old Salem Tavern Position Overview The Front End Manager will have full responsibility for all customer and patron service aspects of the restaurant's front end.

Reporting directly to the owner, this role requires strong leadership, excellent communication, and proven experience managing a dynamic team in a busy restaurant setting. The ideal candidate will have a minimum of 3 years of front end restaurant management experience and a demonstrated commitment to great food and impeccable service. Key Responsibilities

• Oversee all front-of-house operations, including guest reception, seating, and service flow during breakfast, lunch, and dinner shifts
• Manage hiring, training, discipline, and termination of host and wait staff, ensuring a professional and motivated team
• Maintain high standards of customer service, promptly addressing guest concerns and ensuring a positive dining experience
• Collaborate closely with kitchen and management teams to ensure seamless coordination between front and back of house
• Monitor staff performance and provide ongoing coaching and development
• Manage scheduling to optimize coverage and efficiency during all service periods
• Oversee cash handling, point-of-sale transactions, and daily financial reporting related to front end operations
• Enforce company policies, health and safety regulations, and sanitation standards
• Foster a welcoming, team-oriented environment that aligns with the values of Old Salem Tavern and Bread of Heaven Qualifications
• Minimum 3 years of front end restaurant management experience in a fast-paced environment serving breakfast, lunch, and dinner
• Proven track record of successfully managing, hiring, and leading front-of-house teams
• Strong customer service orientation with a history of delivering exceptional guest experiences
• Excellent interpersonal, communication, and conflict resolution skills
• Ability to work flexible hours including early mornings, evenings, weekends, and holidays
• Experience with POS systems, cash handling, and financial reporting
• Knowledge of health, safety, and sanitation regulations
• High school diploma or equivalent required; hospitality or management training preferred Reporting Structure
• Reports directly to the owner of The Okd Salem Tavern
• This position offers a leadership opportunity to shape the front-of-house culture at a historic and beloved establishment.

Candidates with a passion for hospitality, strong management skills, and a commitment to excellence are encouraged to apply.

Job Type:

Full-time Pay:

$40,000.00

• $42,000.

00 per year

Benefits:

Dental insurance Health insurance Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Front End Management:

2 years (Required) Shift availability: Day Shift (Required) Night Shift (Required) Ability to

Commute:

Winston-Salem, NC 27101 (Required) Ability to

Relocate:

Winston-Salem, NC 27101: Relocate before starting work (Preferred)

Work Location:

In person