Overview Join our dynamic hospitality team as a Restaurant Floor Manager, where you will lead the daily operations of our bustling restaurant floor. This energetic role demands a passionate leader who excels in managing food service teams, ensuring exceptional customer experiences, and maintaining seamless restaurant operations. As a key player in our management team, you will oversee staff performance, uphold food safety standards, and drive operational excellence to create memorable dining experiences for every guest. Duties Supervise and coordinate all front-of-house activities, including customer service, staff scheduling, and shift management to ensure smooth restaurant flow. Lead and motivate team members through effective training, coaching, and development initiatives to foster a high-performance culture. Oversee food preparation and presentation standards, ensuring quality control across all menu items while adhering to food safety regulations. Manage POS systems such as Aloha POS and Micros POS for accurate order processing, cash handling, and transaction reconciliation. Monitor inventory levels, control food and beverage costs, and coordinate with kitchen staff to optimize stock management and reduce waste. Handle customer inquiries and resolve complaints promptly to maintain high levels of guest satisfaction. Conduct regular staff meetings, performance evaluations, and training sessions focused on hospitality management, food safety, and team leadership. Qualifications Proven experience in quick service or fast food restaurant environments with a strong background in food preparation, cooking, and food handling. Demonstrated supervisory or managerial experience within the hospitality or restaurant industry. Familiarity with POS systems such as Aloha POS and Micros POS for efficient transaction processing. Strong understanding of inventory control, budgeting, profit & loss analysis, and food safety management practices. Excellent communication skills with the ability to lead teams effectively through managerial communication techniques. Experience in fine dining or casual dining settings is preferred; banquet or catering experience is a plus. Ability to manage multiple responsibilities simultaneously while maintaining attention to detail in a fast-paced environment. Join us as a Restaurant Floor Manager and be part of an energetic team dedicated to delivering outstanding hospitality experiences! We value leadership, teamwork, and a passion for excellence—if you're ready to make an impact in the vibrant world of food service management, we want to hear from you!

Pay:

$18.00 - $22.00 per hour

Work Location:

In person