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Chick-fil-A
Kitchen Manager
Career Insights for Restaurant / Food Service Manager
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Scorecard
Based on New York data
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What they do
A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
$66,872 / year median in New York
+13% projected growth
Job Description
Kitchen Manager Chick-fil-A - 3.8 Cheektowaga, NY Job Details Full-time From $21.50 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee discount Flexible schedule Qualifications Customer communication Sales ServSafe Safety regulations Team development Increasing sales revenue Managing kitchen staff Team motivation (leadership skill) Food service management Customer complaint resolution Team building Full Job Description The Chick-fil-A Kitchen Manager has the overall responsibility for operations of the kitchen including food safety, financial management, restaurant maintenance, cost control & analysis, inventory management, team management and ensuring we provide superior service, quality products and service to our guests. Duties and Responsibilities Maintain Chick-fil-A mission, vision and values and ensures brand standards are executed. Controls food cost, by following inventory management systems, managing BOH labor, reviewing financial reports, and taking appropriate actions. Ensures excellent levels of customer service and properly handles guest complaints/concerns. Responsible for talent management, including but not limited to, staff selection, development, retention, and promotion. Motivates and inspires team members to achieve goals. Maintains compliance with all state, local and federal regulations, safety and food quality standards. Skills and Requirements Excellent leadership, communication, and team building skills. Excellent communication skills, both verbal and written as well as excellent interpersonal skills. Ability to promote teamwork and foster a harmonious working environment. Ability to analyze and resolve problems exercising good judgment. Ability to handle fast paced, high volume restaurant environments. Ability to increase store sales and profitability through operational improvement. Must be Serv-Safe certified Ability to pass pre-employment (post-offer) background check. Ability to work variable hours including early mornings, evenings, weekends and/ or holidays. Education and Experience At least 2 years experience as a Kitchen Manager in the restaurant industry preferred ServSafe Certified Working Conditions Ability to perform all functions at the restaurant level, including delivery when needed. Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion. Work with hot, cold, and hazardous equipment as well as operates phones, iPads, computers, copiers, and other office equipment. Working at a Chick-fil-A® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.