AutoCamp is seeking a dynamic, service-oriented Interim Assistant General Manager to join our team! AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world's top outdoor destinations -- we call it Outdoor Hospitality. If you consider yourself a creative problem solver who always finds a way to get it done, we invite you to apply to AutoCamp to join our adventure. What's in it for you? When you join AutoCamp you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! AutoCamp provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match Paid Parental Leave

Paid Time Off

Holiday Pay

Pet Insurance Employee Assistance Program

Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company:

AutoCamp is a division of Schulte Hospitality Group, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

ESSENTIAL RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO

Guest Satisfaction Focus on creating memorable guest and associate experiences

Be available during peak hours to assist the front desk (Guest Experience) team and interact with guests on a daily basis

Review daily arrival lists for special comments, including VIP's. Provide welcome amenities and ensure all special requests are followed up by the front desk team

Interact professionally with guests, clients, and associates in all email, telephone and face to face interactions

Respond within 24 hours to all guest email inquiries and comments.

Review Guest Satisfaction Scores using Revinate and respond to guest alerts per AutoCamp SOP

Exceed expectations of a TripAdvisor score of 4.5 or better

Work closely with GM on special programming to enhance guest experience

Create wow; provide Guest Delight and Positive First Impressions on a daily basis Sales and Marketing Maintain a strong working relationship with sales team

Participate in the hotel group sales process, primarily being available during busy group periods

Be available for site visits for potential group bookings. Provide a Wow Factor.

Assist in providing operational feedback on groups and events

Participate in Pre-Con meetings with Leadership Team to review Group Resumes with the client and team Food, Beverage and Retail Ensure food and beverage offerings are on brand and within budget guidelines

Assist front office team in executing F&B plan

Ensure the F&B and Retail in the market is fully stocked, organized and merchandised appropriately

Order food and beverage supplies weekly

Establish inventory controls and participate in month-end inventory and as needed

Cover manager/supervisor shifts as required in Food, Beverage and Retail outlets Front Desk and Housekeeping Ensure proper coverage at the front desk and support team members with guest needs to include receiving and checking guests in or out upon departure.

Cover manager/supervisor shifts as required at Front Desk and/or Housekeeping General Property Maintenance Work closely with GM, Maintenance, and Housekeeping Manager to improve property cleanliness

Inspect 5 guest rooms per week to ensure quality and cleanliness. Walk the property daily, and provide feedback to the General Manager.

Maintain cleanliness and organization of all public areas, including storerooms People & Culture Support ongoing culture initiatives on property, including working with property Cultural Ambassadors, scheduling quarterly team member events, and supporting philanthropy projects

Cultivate AutoCamp core values and culture by engaging and motivating team members

Implement action plans based on property Happiness Survey results

Recruit, hire, onboard, train new associates with a focus on cultural fit

Work with Leadership Team to drive success across all departments

Monitor labor and scheduling in adherence to budget guidelines

Insure all associate worker's compensation incidents are documented following SOP

Insure all guest incidents are properly documented per SOP

Perform quarterly and annual performance reviews per SOP

Works with People and Culture Manager on coaching, counseling and all disciplinary actions Finance Responsible for hotel P&L for Rooms (shared by Front Desk & Housekeeping), F&B, and Retail

Works closely with GM & corporate accounting team

Focus on GOP margins and expenses to be in line with budget

Review, approve and input invoices into accounting and expense report systems.

Maintain accurate accounting files for each vendor

Respond to accounting inquires and chargeback within 24 hours

Take weekly/monthly inventory ordering supplies and operating equipment while adhering to monthly budget

Track all purchases within budget guidelines

Work with GM for approval of all non-budgeted expenses

Participates in the annual budget process to create operating budget

Assists with execution of annual and quarterly capital expense improvement plans Other Duties include, but not limited to Respond to occasional after hours or emergency calls from guests and addressing issues promptly

Special projects as assigned by GM

Participate in all conference calls as required

EDUCATIONAL REQUIREMENTS AND PREFERENCES

Strong verbal and written communication skills, including representing AutoCamp / Field Station and the property with the press

Proficiency in Microsoft and Google Suite applications

Strong math and quantitative reasoning skills

Ability to solve problems in creative ways and with limited resources

DESIRED SKILLS AND EXPERIENCE A

passion for the great outdoors

2+ years management experience in the hospitality industry or related industry

THE RIGHT PERSON

WILL... Be well groomed and have a keen sense of style and an appreciation for good design.

Practice thoroughness and an attention to detail.

Possess excellent and attentive customer service.

Be a creative problem solver who can find solutions when issues arise.

•The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

•AC Hospitality Management, LLC is an Equal Opportunity Employer.