Job Summary We are seeking energetic and dedicated Crew and Shift Managers to lead our dynamic team in delivering exceptional food service experiences. In this role, you will oversee daily operations, ensure food safety and sanitation standards are maintained, and motivate team members to perform at their best. Your leadership will drive customer satisfaction, streamline workflow, and uphold the high standards of our fast-paced environment. This is an exciting opportunity for individuals passionate about the food industry who thrive in a fast-moving setting and enjoy motivating others to succeed. Responsibilities Supervise daily restaurant operations, ensuring smooth service flow and adherence to safety protocols. Lead and motivate team members during shifts, providing guidance on food preparation, customer service, and operational procedures. Manage food handling processes, including preparation, sanitation, and storage, to meet all food safety standards. Operate POS systems such as Aloha POS and Micros POS for processing sales transactions accurately and efficiently. Oversee cash register operations, processing cash transactions, balancing tills, and handling cash safely. Ensure workspace cleanliness and sanitation by maintaining a clean kitchen and dining area throughout each shift. Assist with food preparation tasks when needed, ensuring quality standards are met consistently. Implement upselling techniques to maximize sales opportunities while providing excellent customer service. Manage retail sales transactions, including processing orders at the counter or drive-thru with precision. Coordinate with team members to ensure timely food service delivery and customer satisfaction. Maintain accurate records of sales, inventory levels, and shift reports for operational efficiency. Qualifications Proven experience in quick service or fast food restaurant environments with a strong understanding of food industry standards. Demonstrated ability to manage time effectively in a busy setting while maintaining attention to detail. Experience operating kitchen equipment safely and efficiently. Familiarity with POS systems such as Aloha POS and Micros POS for sales processing. Strong customer service skills with the ability to handle customer inquiries professionally. Basic math skills for cash handling, retail math calculations, and inventory management. Knowledge of food safety practices, sanitation procedures, and proper food handling techniques. Previous experience in supervising or managing shifts is preferred but not required; leadership qualities are essential. Join our team as a Crew and Shift Manager if you're passionate about delivering top-tier food service in a lively environment! We value proactive leaders who can inspire their teams while ensuring operational excellence every day.
Pay:
$13.00 - $18.00 per hour
Benefits:
Employee discount Flexible schedule Health insurance