Are you a proven, dynamic leader looking to take your career to the next level? Then you should consider joining Century Hotel Group's team as the Assistant General Manager of the dual-branded SpringHill Suites / TownePlace Suites by Marriott in Mason, OH. At Century Hotel Group, we pride ourselves on operating Hotels with our guest's satisfaction as our top priority. We are looking for like-minded individuals who have a passion to serve our guests and create an unparalleled experience. If you're undecided on whether or not this describes you, keep reading to get a better idea of what your day-to-day would generally look like: Guest Experience

• Ensure your front office team delivers a great service, professional attention and personal recognition
• Ensure guests are greeted upon arrival and make time to engage with guests. Respond appropriately to guest complaints, solicit feedback and build relationships to drive continuous improvement in guest satisfaction
• Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies People
• Manage day-to-day staffing needs, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to improve team member performance
• Educate and train team members in compliance with federal, state and local laws and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties
• Ensure your team are properly trained on systems, security, service and brand standards

Job Type:

Full-time Pay:

From $17.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance

Shift:

Day shift Evening shift Morning shift Night shift

Work Location:

In person