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The Wendys Company

Shift Manager Restaurant

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Job Description

Job Summary We are seeking an energetic and detail-oriented Shift Manager to lead our restaurant team through dynamic service periods. As a vital part of our management team, you will oversee daily operations, ensure exceptional customer experiences, and maintain high standards of food quality and safety. Your leadership will drive team performance, uphold restaurant policies, and foster a positive work environment that promotes teamwork and excellence. This role offers an exciting opportunity to develop your management skills while making a tangible impact on our guests' dining experience. Duties Supervise daily restaurant operations, ensuring smooth service during each shift Lead, motivate, and train staff in food preparation, customer service, and safety protocols Manage POS systems such as Aloha POS for accurate order processing and cash handling Oversee food production, ensuring quality standards are met across all menu items including quick service. Control inventory levels through effective stock management and food safety practices Handle customer inquiries and resolve issues promptly to guarantee satisfaction Conduct staff interviews, onboarding, and ongoing training to develop a high-performing team Monitor labor costs, manage budgets, and analyze profit and loss reports to optimize restaurant performance Enforce food safety regulations and maintain compliance with health department standards Coordinate kitchen activities including food handling, cooking, and food production to ensure timely service Experience Proven experience in quick service or fast food restaurant leadership. Demonstrated supervisory or managerial experience in hospitality or restaurant settings Extensive knowledge of POS systems such as Aloha POS; experience with cash handling is essential Familiarity with inventory control, food safety management, and budgeting processes Experience in leading hospitality teams with a focus on team training, development, and leadership Prior involvement in managing kitchen operations including food preparation and food production processes Ability to handle multiple responsibilities efficiently in a fast-paced environment while maintaining high standards of customer service The ability to communicate in a positive manner, even in a fast-paced environment Join us as a Shift Manager to lead with enthusiasm, inspire and build your team. We value energetic leaders who thrive on teamwork, operational excellence, and guest satisfaction. This is your chance to grow within a vibrant hospitality environment where you will grow your leadership and continue to grow with the company!
Pay:
$18.00 - $20.00 per hour Expected hours: No more than 40.0 per week
Benefits:
401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance People with a criminal record are encouraged to apply
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Health Insurance