Job Summary The Kitchen Man is hiring a Kitchen Renovation Customer Specialist to assist customers throughout the kitchen remodeling process. This role serves as a primary customer contact, provides product and project information, coordinates consultations, responds to inquiries, and helps ensure customers receive professional and timely support. Common Job Roles Kitchen Renovation Customer Specialist Kitchen Remodeling Customer Specialist Kitchen Design Customer Service Specialist Home Renovation Customer Specialist Kitchen Project Support Specialist Key Responsibilities Respond to customer inquiries by phone, email, and in person Understand customer renovation needs, preferences, and project goals Provide information about kitchen remodeling services, products, and project processes Schedule customer consultations, measurements, and project appointments Coordinate communication between customers, designers, installers, contractors, and management Assist customers with product selections and project-related questions Maintain accurate customer information, project records, and service documentation Provide customers with updates regarding project status and scheduling Follow up on inquiries, consultations, and outstanding customer requests Assist with resolving routine customer concerns and escalate complex issues when necessary Maintain professional and organized customer service records Perform additional customer service and renovation support duties assigned by management Requirements Previous customer service, sales, kitchen remodeling, home improvement, or construction experience is an asset Strong written and verbal communication skills Excellent organizational and attention-to-detail abilities Basic computer, email, and data-entry proficiency Strong problem-solving and customer service skills Ability to manage multiple customer requests and priorities Professional, dependable, and customer-focused Preferred Skills Knowledge of kitchen remodeling products and services Experience with residential renovation or home improvement projects Familiarity with scheduling, CRM, or project management systems Strong relationship-building and follow-up abilities Good understanding of customer service procedures Ability to work effectively with customers and project teams About the Company The Kitchen Man focuses on kitchen renovation and home improvement solutions designed to help customers create functional and attractive kitchen spaces. The company emphasizes personalized customer service, quality workmanship, practical renovation solutions, and professional project support.

Pay:

$17.00 - $21.00 per year

Work Location:

In person