The Assistant General Manager plays a pivotal role in supporting the General Manager to ensure the seamless operation. This position is responsible for overseeing daily activities across multiple departments, ensuring high standards of guest service, operational efficiency, and financial performance. The Assistant General Manager will actively participate in pre-opening activities, contributing to the establishment of operational procedures and team training. A key focus of this role is to identify and solve operational challenges promptly, optimizing yield management and controlling food and labor costs. Ultimately, the Assistant General Manager ensures that safety procedures are rigorously followed, creating a secure and welcoming environment for both guests and staff.

Minimum Qualifications:

Minimum of 3 years of experience in hotel management or a similar hospitality leadership role. Proven experience with yield management and controlling food and labor costs. Strong knowledge of safety procedures and compliance standards within the hospitality industry. Demonstrated ability to identify operational problems and implement effective solutions.

Preferred Qualifications:

Certification in hospitality management or related professional credentials. Advanced training in leadership and team development. Experience working in diverse and multicultural environments.

Responsibilities:

Assist in managing daily operations to maintain high standards of service and guest satisfaction. Support the General Manager in financial management, including budgeting, forecasting, and controlling food and labor costs. Lead and coordinate pre-opening activities, including staff recruitment, training, and operational setup. Implement and monitor safety procedures to ensure compliance with health and safety regulations. Analyze operational data to identify problems and develop effective solutions to improve efficiency and profitability. Oversee yield management strategies to maximize revenue through effective labor scheduling and inventory control. Collaborate with department heads to ensure smooth communication and teamwork. Manage repetitive operational tasks while maintaining attention to detail and consistency in service delivery.