The successful Takibi Assistant General Manager is an enthusiastic and entrepreneurial leader who oversees daily hospitality operations to build and maintain a great restaurant, supervises the restaurant team, cultivates an inclusive and welcoming environment, and assures day-to-day operational excellence and positive guest experiences. This position is a full-time salaried, exempt position reporting to the Director of Hospitality Operations of Snow Peak. Compensation for this position ranges from $60,000-$65,000 per year depending on experience, with bonus opportunities in addition to your salary. The role requires availability on evenings, weekdays, weekends, and some holidays. Scheduling for this role will be 5 days per week with two consecutive days off.

WHAT YOU WILL

DOManage Restaurant OperationsEstablish and maintain hospitality excellence in all areas of the restaurant, taking appropriate action to problem solve in the moment so that Takibi consistently exceeds guest expectations and inspires customers to return oftenParticipate in meetings with all BOH and FOH management staff on a regular basisOversee meetings/trainings with full restaurant staffMaintain a professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standardsOversee safety, security, and health standards for all areas of restaurant operations; establish and enforce sanitation standards and procedures; oversee adherence to health and legal regulations; maintain security procedures and systemsOpen and close the restaurant, completing tasks including reconciling bank statements, conducting pre-shifts meetings, managing the service floor, touching tables, running food, overseeing staff, and performing end of day reporting to Director of Hospitality (DOH)Execute monthly inventory accurately and efficiently in tandem with the DOH Work in tandem with the DOH to develop and execute event programmingBring fresh ideas and strategies to the team to further growth and developmentSupervise TeamEstablish a welcoming, inclusive, and equitable workplace and hold all team members accountable for contributing to and preserving itTrain and coach team members on points of service, hospitality and product knowledgeDevelop and oversee staffing and scheduling Communicate transparently and resolve conflicts to foster a successful team that encourages the appreciation of diverse perspectives as well as cohesivenessServe as primary point of contact for restaurant staff comments, questions, and concerns; document and resolve or escalate as appropriateMaintain working knowledge of all applicable labor laws and regulations and ensure that all management procedures ensure compliance with best practices Performs other related duties and projects as assignedMUST HAVEEducation/ExperienceHigh school diploma or equivalent experience5 years of experience working in a restaurant environment3+ years management experienceSkillsExtensive knowledge of and passion for Japanese food and beverage preferredProficient understanding of MS Office SuiteProficient knowledge of compliance related laws and regulationsProficient understanding of training in food safetyProficient writing and documentation experience with demonstrated success in the use of written personnel performance management toolsAbilitiesAbility to mentor, coach and develop other leaders and build high functioning teamsAbility to act with integrity, professionalism, and confidentialityAbility to operate POS (point of sale) systems, back-of-house systems and restaurant operating systemsExcellent leadership and management skills with ability to motivateExcellent interpersonal, negotiation, and conflict resolution skillsSuperior time management skills with a proven ability to efficiently manage multiple, concurrent, time-sensitive projects and prioritiesSuperior problem-solving abilities to meet ambiguous and multicultural needsExtremely organized with meticulous attention to detail Physical RequirementsLift and move 50 pounds regularlyStand and walk for an 8-10 hour shift, including moving safely through all areas of the restaurant, which may include stairs, uneven and slick surfaces Ability to bear exposure to hot and cold environments NICE TO HAVEProfessional working fluency in Japanese (preferred) Experience with Japanese language and cultureExperience in the outdoor, retail, or apparel industries