A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
Food & Beverage Manager Pittsburgh Indoor Sports Arena - 3.3 Cheswick, PA Job Details Full-time $43,000 - $47,000 a year 2 days ago Qualifications CPR Certification Preparation of internal financial performance reports Café experience Sales management ServSafe Sales analysis BLS Certification In-person customer service Driver's License Hospitality industry experience Sales strategy Marketing operations
AED Certification Full Job Description Job Summary:
(Brief description summarizing the overall purpose of the position) The Food and Beverage Manager is responsible for the overall operation and profitability of the Pub and café.
maximum weight 50_____ lbs ☐ Carrying ☒ Driving a Vehicle ☒ Talking ☒ Hearing ☐ Seated ☐
Working Outside Responsibilities & Functions:
(Note whether each is essential - mark with "E" and Safety-Sensitive - mark with "SS") 1. Manages the operations and profitability of the Pub and café. E 2. Completes monthly analysis and reporting of restaurant sales levels and profitability. E 3. Creates, organizes, and executes marketing activities such as promotional events and discount schemes on a weekly basis. E 4. Prepares various reports by the end of each shift and week including staffing, food control, and sales. E 5. Creates and executes plans for departmental sales and profits. E 6. Develops and manages annual budgets in conjunction with senior leadership. E 7. Plans and coordinates menus, menu items, and pricing strategies. E 8. Provides effective leadership, training, direction to staff. E 9. Manages staffing schedules for all shifts in accordance with expected volumes. E 10. Oversees staff in Pub and café including training, performance management, and employee issues. E 11. Recruits exceptional talent to fill positions so that staffing is optimal according to shift and work day. E 12. Provides outstanding customer service; responds to customer concerns on a timely basis. E 13. Assures that all employees adhere to company standard operating procedures, manuals, and requirements. E 14. Maintains high standards of quality control, hygiene, & health and safety. E Develops and administers Pub & café house rules. E Maintains the organization's liquor license and abides by the liquor laws of PA. E Understands and adheres to Department of Health laws, codes, and regulations; passes periodic inspections conducted by DOH. Anwers and takes action on and deficiency reported. E Works collaboratively with food and beverage vendors; updates contracts as needed. E Performs daily cleaning and maintenance of surfaces, machines, and equipment in accordance with checklists. E Manages, operates, and trains staff on POS system. E Conducts monthly inventory and orders supplies as needed. Monthly inventory to be completed on the last day of each month upon closing or prior to opening the 1st of the next month. Ensuring current costs are up to date. E Prepares cash drawers and provides petty cash as required. E Understands and carries out emergency procedures if need arises. Helps in Pub and café as staffing dictates. Performs all other duties assigned by management. Cooperates and coordinates with PISA staff (meetings, events, etc) Coordinates with PISA GM the hiring, onboarding, and exiting of employees. Coordinates with GM on weekly deposits and quarterly budgets. Shared Responsibilities 1. Inspects facility multiple times on a daily basis, identifies issues and takes necessary steps to correct items needing attention 2. Responds to emergency requests; troubleshoots issues to determine cause and solution 3. Provides effective direction and leadership to hourly staff 4. Provides outstanding customer service and responds to any customer concerns on a timely basis 5. Coordinates Strategic Planning and goal setting with GM and quarterly reporting to ownership, president, and GM 6. Maintain awareness of market and industry trends 7. Works at generating new business and growing PISA 8. Responsible for safety and security of the employees and patrons 9. Prepare facility for and manage bigger events/rentals 10. Works with management team to assure facility is properly opened and closed throughout the week 11.
Growing Sponsorships Experience, Knowledge, Skills, and Abilities:
(Minimum required to perform the job) 2-3 years prior experience in customer service settings including bars and restaurants Prior financial management and reporting experience
Education, Licenses, and Certifications:
(Minimum required to perform the job) RAMP Manager certification Safe Serve certification Current driver's license Current CPR and AED certification or obtain within 30 days of employment
