Restaurant Floor Manager

Terrain Café is a chef-driven, garden-to-table restaurant that celebrates seasonal ingredients and the art of gathering through thoughtful menus and warm, welcoming spaces rooted in craftsmanship and heartfelt hospitality. The Associate Floor Manager leads hourly teams to deliver a best-in-class brand experience, overseeing floor operations to ensure our signature standards of hospitality are met. The Associate Floor Manager works in collaboration with the General Manager and AGM, reaching targets for controllable spending, including labor and sales.

Role Responsibilities:

About You The Ultimate People Person:

You elevate the guest experience through genuine engagement, warmth, and intuitive service. A Master of the

Floor:

You thrive in the fast-paced tempo of a well-orchestrated shift, effortlessly keeping the team on track while meeting operational targets.

Detail-Oriented & Organized:

You have a passion for the nuances and high standards that turn a standard shift into an exceptional experience. Driven by

Ownership:

You are highly motivated by our unique environment, bringing a deep sense of pride, accountability, and care to every single shift.

An Emotionally Intelligent Communicator:

Your exceptional active listening skills and empathy allow you to foster a positive, collaborative, and psychological safe team culture. Grounded in

Integrity:

You lead by example at all times, without exception. Commitment Expectations Approximately 40 hours per week Available nights, weekends, and holidays as identified by brand leadership, to include promotional days, brand events, emergency, and PTO coverage Ability to work nights, weekends and holidays both planned and unplanned within reason, as needed Qualifications 1-2 years of restaurant supervisory experience Experience with restaurant technical applications, including POS & OpenTable Ability to work in a standing position for long periods of time (up to 10 hours) Ability to reach, bend and stoop Benefits As an URBN employee, your health and well-being are among our highest priorities. We offer the following comprehensive benefits package for full time employees, to include: Affordable medical, vision and dental coverage. Employer-matched 401(k) plan All employees receive a merchandise discount at all URBN brands (Urban Outfitters, Free People, Anthropologie, Terrain and Menus & Venues) Qualified transportation credit Generous employee referral program and much more!

Expected hours:

40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person