COMPANY INTRODUCTION

At Mitra QSR:

Our genuine passion for service, honesty, and growth drives us. This passion has helped us grow from one store in Texas to 180 stores in 15 states, making us the third-largest KFC franchisee in the U.S.

Our Journey and Growth:

We enjoy every step, committed to learning and adapting in this fast-changing world

Our Belief and Commitment:

We believe skills can be taught, but passion comes naturally. Our job is to provide the best resources and training for your success and career growth

Our Leadership and Team:

Our operating leadership team brings 25+ years of experience in KFC/Taco Bell and 10+ years at Mitra QSR, supported by 30+ Area Leaders with an average tenure of over 8 years with us

WHY JOIN US?

Family-Oriented Company Culture Great Working Hours (No breakfast and typical restaurant close by 11pm) Employee Recognition Programs Community Involvement Opportunities Competitive Compensation and Benefits Bonus Eligibility Paid Time Off 401k with Company Match Healthcare and Wellness Programs Employee Discounts Education and Opportunities KFC Scholarships up to $20,000 for college or trade school Tuition-Free Degree fully funded by the KFC Foundation Career Advancement

JOB SUMMARY

As a Restaurant General Manager at Mitra QSR, you will be trusted with overseeing three key areas of our business:

Our Employees:

You will oversee day-to-day operations, nurture, grow, and retain your team, and build a culture of excellent customer service

Our Customers:

Your team will take pride in delivering great food with a smile, served quickly in a clean restaurant. As a Quick Service Restaurant (QSR), speed and quality are our priorities

Our Restaurants:

Maintain high standards for cleanliness, equipment, and overall operations to ensure a safe and efficient environment

ROLE EXPECTATIONS

Create a

Positive Environment:

Foster a positive and collaborative workplace where everyone feels valued

Mentor and Inspire:

Lead and inspire your team to ensure customers get the best service

Deliver Great Service:

Ensure guests have great experiences with friendly service, cleanliness, and quality food

Maintain Standards:

Keep the restaurant clean and well-maintained, including equipment and overall operations

Manage Finances:

Understand and manage the restaurant's Profit and Loss (P&L) statement

Ensure Compliance:

Follow all laws and regulations and adhere to Brands/Mitra standards and policies

SKILLS AND QUALIFICATIONS

Servant Leader:

Success depends on the team's success

Mentor and Coach:

Effectively mentors and coaches team members

Learner Mindset:

Enjoys learning and improving processes

Customer Service Focused:

Prioritizes delivering excellent customer service and great products

Organized:

Great time management skills

Financial Acumen:

Basic understanding of finances

Ownership Mindset:

Takes responsibility for business outcomes

REQUIREMENTS

Effective communication skills Must be at least 18 years old with valid U.S. ID Willing to undergo a criminal background check and be able to work with minors Must be flexible with work hours, including weekends and holidays, to meet business needs Ability to stand for lengthy periods and lift up to twenty-five pounds Reliable transportation to and from work Be willing to have fun and be part of the Mitra culture Join us at Mitra QSR and be part of a team where your passion fuels our success! 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