Job Summary:

Does the typical desk job bore you?

Do you desire to work in an energetic, fun, and fast-paced atmosphere?

Is working for a company that provides advancement opportunities important to you?

Then you may be a perfect fit at Andy's Frozen Custard!

We are looking for passionate, motivated, and talented individuals who have a strong desire to succeed.

As a leader of your store's operations, staffing, customer satisfaction, product quality, financial performance, and team development, you will personally help contribute to the success of Andy's Frozen Custard.

Andy's is a great place to work and our employees love what they do!

Key Responsibilities:

Responsibilities and essential job functions include but are not limited to the following: Demonstrate a calm demeanor during periods of high volume or unusual events Display a "customer comes first" attitude by training and holding associates accountable for delivering legendary customer service Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them Plan, identify, communicate, and delegate appropriate responsibilities and practices to store associates to ensure smooth flow of operations Constantly review store environment and key business indicators to identify problems, concerns, and opportunities for improvement Monitor and manage store staffing levels Communicate clearly, concisely and accurately in order to ensure effective store operations. Solicit customer feedback to understand customer needs Utilize management information tools and analyzes financial reports to identify trends and issues in store performance Actively manage store associates by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve partner performance

Required Knowledge, Skills and Abilities:

Ability to manage effectively in a fast-paced environment Interpersonal skills Knowledge of customer service techniques Knowledge of supervisory practices and procedures Strong operational skills in a customer-service environment Strong problem-solving skills Team-building skills Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information

Physical Requirements:

Constant standing/walking Occasional pushing, pulling, lifting or carrying up to 50 lbs independently and safely Occasional ascending or descending ladders, stairs, ramps. Constant computer/POS Register and fountain equipment usage. Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine. Constant reaching, turning, and performing precision work around fountain area Constant talking, expressing or exchanging ideas by means of the spoken word Constant clarity of vision at near and/or far distances

Qualifications & Requirements:

Must have 3-5+ years of proven management experience in the food service industry or leadership role in related industry Must be at least 21+ years of age Must have reliable transportation Must be able to work all shifts, including nights and weekends Andy's Frozen Custard® is an equal opportunity employer. This Company Describes Its Culture as: Detail-oriented

• quality and precision-focused People-oriented
• supportive and fairness-focused Team-oriented
• cooperative and collaborative

Work Includes Evenings Weekends Paid Training:

Yes Pay frequency: Every other week

Management:

Ops Manager Employees working per shift: 6

• 10 Work Remotely No This Job Is Ideal for

Someone Who Is:

People-oriented

• enjoys interacting with people and working on group projects

Job Type:

Full-time Pay:

$55,000.00

• $60,000.

00 per year

Benefits:

401(k) Employee discount Flexible schedule Health insurance Paid time off Paid training

Experience:

management: 2 years (Required)

Work Location:

In person