General Manager Canal Coffee Co. - 3.0 West Columbia, SC Job Details Full-time 14 hours ago Benefits Paid training Dental insurance 401(k) Paid time off Vision insurance Flexible schedule Qualifications Customer communication Serving clients Processing cash transactions High school diploma or GED Full Job Description Come Grow with Us at Canal Coffee Company! This role is based at our South Congaree, SC location! At Canal Coffee Co., we believe in people. We believe people are your connection to everything- believe it or not we're all far more connected than you may think. People are brought together through passion, places, ideas… not to mention love for great coffee and food. Our company culture is built on our belief of connecting people through serving one another. At Canal we believe this philosophy should be present in every level of the company. Serving people and making connections with each other is what we pride ourselves in. However, we also believe this is how we should view our customers. Connections matter. We want to be the canal per say that connects people. We are a starting point, a mid-journey stop, and a destination. Whatever the path, you can count on us to meet you with a smile and an incredible cup of coffee.

JOB SUMMARY

The General Manager at Canal Coffee Company is essential to helping our stores run smoothly. As a manager, you can expect to be seen helping with scheduling, inventory, and training new staff, among other responsibilities. Outstanding customer service is a must as you will be promoting coffee consumption by educating customers, and determining their coffee interest and needs. Key Responsibilities Oversee daily store operations, cleanliness, and service standards Manage staff scheduling, payroll prep, training, and shift coverage Supervise baristas, address customer concerns, and hold team members accountable Monitor inventory, stock levels, deliveries, and product rotation Prepare and serve quality beverages and food according to company standards Drive sales through customer engagement, upselling, and product knowledge Partner with the Operations Manager to maintain consistency and documentation Qualifications High school diploma or equivalent required; associate's or bachelor's degree preferred 1+ year of supervisory, café, coffee shop, or barista experience in a high-volume setting Inventory control and cash handling experience required Basic computer skills, including Word and Excel Must be at least 18 years old Must be able to work weekends, have mostly open availability, and assist with physical tasks like lifting boxes Skills Strong leadership, communication, and decision-making abilities Problem-solving and multitasking in a fast-paced environment Positive attitude, teamwork, and strong interpersonal skills Ability to coach staff, recognize talent, and deliver outstanding hospitality Benefits Bonus opportunities Career growth and development Flexible schedule Paid training Health, dental, and vision insurance Paid time off One free drink per day 401(k) We proudly hire veterans! Apply today to grow with us! About Canal Coffee Co. At Canal Coffee Co., we know that you want to hold an impactful position where you can showcase your unique talents while truly helping others. In order to do that, you need a community-centered company that measures success in smiles. The problem is you've had trouble finding a position that supports your personal growth and career advancement, which makes you feel stuck and burnt out. We believe in you and in offering a human connection along your journey. We built a Quick-Me-Up Cafe™ to inspire our patrons' palettes and to fuel their souls, and we match that energy for our employees. Are you ready to help lead the mission? Apply today! Become part of the Canal Coffee Co. family and be a trusted guide for a fast-growing hospitality leader.

Work Location:

In person