Restaurant Service Manager | High-Volume Casual Dining Franklin, TN $58,000-$62,000 + Performance-Based Bonus Are you the kind of restaurant manager who leads from the floor, connects naturally with guests and knows how to bring out the best in a team? A growing restaurant organization is looking for a Service Manager to support a busy, high-volume operation in Franklin, Tennessee. This is an opportunity for an energetic, hands-on leader who thrives during service and takes pride in building a welcoming, well-run restaurant. You will work alongside the restaurant leadership team to execute strong shifts, develop hourly employees, and ensure every guest receives attentive, genuine hospitality. The ideal candidate understands that operational excellence comes from clear expectations, consistent coaching and a visible leadership presence. What You'll Do Lead high-volume shifts as the manager on duty Maintain an active and visible presence throughout the restaurant Create a welcoming environment for guests and team members Coach, train, and motivate hourly employees Address guest concerns professionally and effectively Support scheduling, staffing and labor-management goals Monitor food quality, cleanliness, and service execution Reinforce company standards and team accountability Assist with training and employee-development initiatives Partner with restaurant leadership to improve performance and consistency What We're Looking For 2+ years of restaurant management experience Experience in a high-volume restaurant environment strongly preferred Background in casual dining, fast casual, BBQ or a comparable concept Strong hospitality instincts and a guest-first leadership approach Ability to lead, coach and engage hourly team members Working knowledge of scheduling and labor management Clear communication and sound decision-making skills Comfort leading in a busy, fast-paced environment Consistent standards for food quality, cleanliness, and service Hands-on management style with strong floor awareness What's Offered $58,000-$62,000 base salary Performance-based bonus Structured training and leadership development Support from an established restaurant-management team Proven operating systems and processes Opportunity for continued career advancement Stable position with a growing restaurant organization Additional Information Franklin, Tennessee-based position High-volume restaurant-management opportunity Please share with qualified restaurant leaders Applicants must be eligible to work in the United States Sponsorship is not available #EHS1

Pay:

$58,000.00 - $62,000.00 per year

Benefits:

401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance

Work Location:

In person