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Pinchy's Lobster and Raw Bar

Assistant Manager - Restaurant

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Job Description

Position Summary The Assistant Manager oversees all daily FOH operations, ensuring exceptional guest service, efficient staffing, accurate financial processes, and seamless coordination with the Back of House. This role maintains service standards, ensures guest satisfaction, and supports overall restaurant performance. Key Responsibilities Operations & Service Lead and manage all day‑to‑day Front of House operations. Ensure FOH service standards, steps of service, and guest experience expectations are consistently met. Maintain all FOH areas in compliance with Health Code and safe‑service protocols. Oversee bar operations and uphold beverage service standards. Support communication and coordination between FOH and BOH teams. Staffing & Training Recruit, hire, and onboard all FOH team members to maintain proper staffing levels. Create and manage daily, weekly, and monthly FOH schedules within labor budget. Train and cross‑train FOH staff on service standards, edge training, and operational procedures. Inventory & Ordering Order and maintain FOH supplies, china, glassware, silver, and POS materials at par levels. Manage FOH uniform inventory and ensure compliance with uniform standards. Work with Chef to maintain menu accuracy in
TOAST POS
system Financial & Administrative Complete daily end‑of‑day procedures to ensure financial accuracy. Count and secure bank deposits at the beginning and end of each shift. Run daily reports to monitor promos, voids, and budget adherence. Review monthly P&L statements for accuracy. Communicate operational needs in a timely manner. Perform additional duties as assigned by Management and Ownership Physical Requirements Stand or sit for extended periods. Move, lift, carry, push, or pull items up to 25 lbs. without assistance. Maintain a professional appearance and wear company‑approved uniform each shift. Benefits Health insurance Dental insurance Vision insurance Paid time off Employee discount Shift Availability Day and Nights Commute / Relocation Must be able to commute to downtown
Sevierville, TN Pay:
$52,500.00 - $60,000.00 per year
Benefits:
Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Health Insurance
  • Dental Insurance