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Zaxby's
Zaxbys General Manager
Career Insights for Restaurant / Food Service Manager
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Based on Tennessee data
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What they do
A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
$57,604 / year median in Tennessee
+12% projected growth
Job Description
General Manager - Zaxby's Hungry for a Great Career? At Zaxby's, we're more than a restaurant. We're a team committed to serving great food, creating memorable guest experiences and developing exceptional leaders. Hudson Restaurant Group is seeking an experienced and motivated General Manager to lead one of our Zaxby's restaurants. The General Manager is responsible for the restaurant's people, culture, guest experience, operations and financial performance. This is a hands-on leadership position for someone who can build a strong team, maintain high standards and take ownership of results. Benefits Competitive salary Performance-based bonus eligibility Medical, dental and vision insurance Employee and family coverage options 401(k) retirement plan Paid time off Free meals while working 25% employee meal discount while not working Leadership training and development Opportunities for advancement with a growing restaurant group Benefit eligibility and availability may depend on employment status, tenure and applicable plan terms. Qualifications Must be at least 18 years old Restaurant-management experience required General Manager or comparable restaurant-leadership experience preferred Demonstrated ability to recruit, develop and retain a high-performing team Strong communication, organization and problem-solving skills Working knowledge of scheduling, inventory, labor and cost management Ability to review restaurant performance and develop improvement plans Willingness to lead hands-on in a fast-paced restaurant environment Ability to work a flexible schedule, including evenings, weekends and holidays as needed Strong work ethic and commitment to high operating standards Ability to complete all required Zaxby's training What You'll Do As General Manager, you will: Lead all aspects of daily restaurant operations Recruit, hire, onboard, train and retain a high-performing team Coach restaurant leaders and develop future talent Create a positive, accountable and performance-driven culture Maintain high standards for food quality, guest service, cleanliness, accuracy and speed Build schedules that support the needs of the business while effectively managing labor Manage inventory, food costs, product variance and controllable expenses Review financial and operating results and implement plans to improve performance Drive restaurant sales, profitability and guest satisfaction Ensure cash, deposits and other financial controls are handled accurately Maintain compliance with Zaxby's brand standards and company policies Ensure all food-safety, workplace-safety and regulatory requirements are followed Address guest and team-member concerns promptly and professionally Maintain the restaurant's equipment, facility and overall appearance Communicate restaurant performance, staffing and operational needs to above-store leadership Take ownership of the restaurant's people, culture and results Leadership and Development Hudson Restaurant Group provides structured onboarding, hands-on operational training and direct support from experienced restaurant and above-store leaders. Training and development will focus on: Zaxby's operating and brand standards Team leadership and culture development Recruiting, onboarding and staff development Scheduling and labor management Inventory, food-cost and product-variance management Financial performance and restaurant P&L management Guest experience and operational excellence Food safety, workplace safety and regulatory compliance Performance reporting and improvement planning Grow With Us Hudson Restaurant Group believes great restaurants are built by great leaders. Our General Managers are trusted to take ownership of their restaurants, develop strong teams and deliver exceptional results. As a growing Zaxby's operator, we provide successful leaders with opportunities to take on additional responsibility and advance within the organization. If you care about people, take pride in operational excellence and are ready to lead, apply today. Hudson Restaurant Group is an equal opportunity employer. We consider applicants without regard to legally protected characteristics. Zaxby's is a fast-casual chicken brand with 1,000+ locations, a dominant Southeastern presence, and a highly loyal customer base built around wings, fingers, and bold flavors.