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Shift Manager
Career Insights for Restaurant / Food Service Manager
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Scorecard
Based on Texas data
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What they do
A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
$56,131 / year median in Texas
+14% projected growth
Job Description
More Like This
Salary Not Available
Position range in Cameron County $17.65 - $32.58 Per hour Shift Manager
Jack In the Box
Occupation:
Food Service Managers
Location:
Brownsville, TX - 78526
Job Type:
Regular, Full and Part Time Positions, Permanent Employment, Day Shift
Posted:
06/11/2026
Positions available: 3
Source:
WorkInTexas
Web Site:
WorkInTexas
Onsite /
Remote:
Work onsite all of the time
Updated:
09/04/2026
Expires:
09/25/2026
Job #: 17026180
Job Requirements and Properties
Help for Job Requirements and Properties. Work Onsite
Full Time Schedule
Full and Part Time Positions Job Type
Regular Duration
Permanent Employment Shift
Day Shift Help for . Responsible for delivering an exceptional guest experience by consistently providing excellent service, great tasting/quality food, and a clean restaurant environment for all guests by performing one or more workstations in accordance with JIB procedures, systems, and standards, and 20/20 guest expectations. The Shift Manager oversees restaurant operations during assigned shifts, ensuring excellent customer service, food quality, cleanliness, and team performance. This role serves as the leader on duty, supervising crew members and helping the restaurant meet operational goals. Key Responsibilities
Supervise and direct crew members during shifts.
Ensure customers receive fast, friendly, and accurate service.
Train, coach, and support new employees.
Manage cash handling, deposits, and register accountability.
Monitor food safety, sanitation, and health standards.
Resolve customer and employee concerns professionally.
Inspect equipment and report maintenance needs.
Maintain restaurant cleanliness inside and outside the building.
Ensure quality, speed, and accuracy of food orders.
Assist management with inventory, staffing, and operational goals.
Qualifications
High school diploma or equivalent preferred.
At least 6 months of restaurant or customer service experience.
Leadership or supervisory experience is a plus.
Strong communication and problem-solving skills.
Ability to work flexible schedules, including nights, weekends, and holidays.
Ability to stand for long periods and lift up to 25 pounds or more.
Food safety certification may be required or obtained after hire.
Skills Employers Look For
Leadership and team motivation
Customer service
Cash handling
Conflict resolution
Time management
Training and coaching employees
Multitasking in a fast-paced environment
Physical Requirements:
- Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant
- Ability to lift and carry 15-25 lbs.
- Ability to listen to guests' orders, operate a cash register, and read video monitors.