Floor Manager - Élephante Dallas Join the team bringing one of the country's most celebrated hospitality brands to Dallas. Élephante is known for its elevated coastal dining, vibrant energy, exceptional hospitality, and unforgettable guest experiences. As we prepare to open our newest location in Dallas, we are seeking an experienced Floor Manager who thrives in high-volume, hospitality-driven environments and is passionate about creating memorable moments for guests while developing high-performing teams. This role is ideal for a hospitality professional who leads from the floor, inspires teams through example, and understands that great restaurants are built through exceptional service, culture, and attention to detail. Position Summary The Floor Manager is responsible for overseeing daily front-of-house operations, ensuring seamless service execution, maintaining guest satisfaction, and supporting the development of a strong hospitality culture. You will be highly visible on the restaurant floor, coaching team members in real time, resolving guest concerns, driving service standards, and ensuring every guest receives the elevated experience that defines Élephante. Key Responsibilities Guest Experience & Hospitality Lead service shifts with a strong presence on the restaurant floor Ensure every guest receives warm, genuine, and memorable hospitality Build relationships with regular guests and VIP clientele Address guest feedback and service recovery opportunities immediately Support reservation management and guest flow during peak periods Foster an atmosphere that is energetic, welcoming, and polished Team Leadership Coach, mentor, and develop hosts, servers, bartenders, bussers, runners, and support staff Conduct pre-shift meetings focused on hospitality, sales, menu knowledge, and culture Hold team members accountable to service standards and expectations Assist with onboarding and training new employees Promote a positive, collaborative, and high-performance culture Operations Excellence Ensure all opening, service, and closing procedures are executed correctly Monitor cleanliness, organization, and overall presentation of the restaurant Maintain strong communication between FOH and BOH teams Support labor management and productivity goals Ensure compliance with company policies, health regulations, and safety standards Assist with inventory controls and operational procedures as needed Sales & Business Performance Drive revenue through exceptional guest experiences and hospitality Coach teams on menu knowledge, food and beverage sales, and guest engagement Support achievement of sales, labor, and profitability goals Assist in executing marketing activations, events, and community partnerships Qualifications Minimum 2 years of management experience in a high-volume restaurant, hotel, or hospitality venue Strong understanding of elevated dining and service standards Exceptional leadership, communication, and interpersonal skills Ability to remain calm and decisive in fast-paced environments Proven ability to coach and motivate teams Strong organizational and problem-solving abilities Flexible schedule including evenings, weekends, and holidays Experience with reservation platforms such as OpenTable preferred Knowledge of POS systems and restaurant operations What We're Looking For We are looking for someone who: Leads with hospitality first Has a genuine passion for people and service Brings positive energy and professionalism to every shift Takes ownership and accountability Creates an environment where both guests and team members feel valued Understands how to balance operational excellence with memorable guest experiences Wants to grow with an expanding hospitality company Why Join Élephante Dallas? Competitive compensation Performance-based bonus opportunities Career growth within a rapidly expanding hospitality group Training and development programs Employee dining benefits Opportunity to be part of a highly anticipated Dallas opening Work alongside some of the industry's most passionate hospitality professionals Ready to Join the Team? If you are passionate about hospitality, thrive in high-energy environments, and want to help create one of Dallas' most exciting dining destinations, we'd love to hear from you. Apply today and help us bring the Élephante experience to Dallas.

Pay:

From $70,000.00 per year

Benefits:

Employee discount Health insurance Paid time off Paid training Vision insurance

Experience:

Hospitality management: 1 year (Required)

Restaurant:

4 years (Required)

Work Location:

In person