General Manager FranPartners LLC Fort Worth, TX Job Details Full-time $55,000 - $70,000 a year 18 hours ago Qualifications Employee onboarding Customer communication Retail industry sales team management experience Customer relationship building Customer retention strategy Recruitment process management Inventory management Conversion rates analysis Managing sales strategy or development teams Sales training Team scheduling Sales team management Lead Conversion 3 years Fitness sales Team development Sales conversion rate (success metric) Sales performance monitoring (sales process improvement strategies) Professional development support Financial operations management Sales growth strategy Hospitality industry experience Retail store experience Sales coaching Customer engagement Grassroots community outreach Profit & Loss statement Recruiting Leading team collaboration initiatives Sales strategy

Full Job Description Salary:

$60k - 70k per year

Reference:

JOB-1147

General Manager (Scenter Manager) | Scenthound (Saginaw / Fort Worth, TX)

Compensation:

$55,000 base + performance bonus ($60,000 to $70,000+ on-plan)

Schedule:

Full-time | 5-day work week, including early opens and

Saturdays Anticipated Start Date:

Early-to-mid November About Us Scenthound is on a mission to make routine dog care simple and accessible. We're not just grooming dogs. We're building a movement for healthier, happier pups and a connected community of dog lovers. Our focus is preventative care, consistent customer experience, and creating an environment where both dogs and people thrive. About the Opportunity This is not a traditional retail management role. You will lead one of Scenthound's busiest locations in North Texas, taking ownership of an established store with a strong member base and an experienced team. This role is built for an operator who can step into a high-volume business, raise the bar on member experience, and keep the team performing at a high level without needing daily oversight. You will run this location with real autonomy: your team, your performance, your results. Ownership is a partner and resource, not an on-site supervisor. For the right leader, this role is positioned to grow into an Area Manager position as the North Texas portfolio expands.

Our Core Values Dog First:

We advocate for the health and well-being of every dog in our care.

One Pack:

We trust, respect, and support one another.

Bring Love:

We bring good energy to our work and lead with kindness.

Seek Growth:

We believe. We learn. We grow. Make a

Difference:

We are purpose-driven and strive to leave things better than we found them. The Role As Scenter Manager, you'll own your store's performance, from team development and customer satisfaction to revenue growth and membership sales. You'll lead from the front, setting the tone for service excellence while meeting and exceeding key business goals. This role combines sales strategy, people leadership, and operational execution. It is built for someone who is confident in influencing others, measuring results, and turning great experiences into long-term members. Key Responsibilities Sales & Business Growth Drive membership and revenue goals through consultative, relationship-based selling. Set and track weekly and monthly KPIs for sales performance, conversion rates, and member retention. Train and motivate your team to confidently educate every customer on Scenthound memberships and services. Protect and grow the existing member base through a consistent, high-quality member experience. Partner with ownership to execute local marketing and community outreach initiatives. Leadership & Team Development Lead, coach, and inspire your team to achieve sales and service excellence. Recruit, interview, hire, onboard, and train team members. You own your team end to end. Create a positive, competitive environment that celebrates wins and encourages accountability. Foster a culture of empowerment and customer-first thinking. Operations & Customer Experience Own full P&L responsibility for the location in partnership with ownership. Ensure smooth daily operations and adherence to Scenthound's service standards. Maintain a clean, safe, and welcoming environment for dogs and their owners. Oversee scheduling, inventory, and front-of-house presentation. Manage store financials and performance metrics. Experience 3 to 5 years of single-unit management experience in a fast-paced, customer-facing environment. Background in membership-based or recurring-revenue businesses such as fitness studios, fast-casual restaurants, specialty retail, or boutique hospitality. Proven record of meeting or exceeding sales goals and leading a team. Strong understanding of member retention, conversion, and customer experience. Comfortable with early morning opens and the pace of a high-volume service business. Based in or able to commute to the Saginaw / North Fort Worth area. Compensation & Benefits $55,000 annual base salary Performance bonus of up to $12,000 tied to store performance On-plan target total compensation in the $60,000 to $70,000 range, with upside for strong execution Corporate onboarding and Scenthound training Professional development and in-market training opportunities Growth Path Scenthound is a rapidly growing national franchise system. High-performing Scenter Managers are positioned to grow into Area Manager roles with responsibility across multiple locations as the business scales throughout North Texas.