Job Summary Twisted Fork Grill & Bar is hiring a Restaurant Operations Manager to oversee daily restaurant operations, coordinate staff, and maintain high standards for customer service, food quality, safety, and operational efficiency. This role works closely with front-of-house and kitchen teams to ensure smooth service and a positive guest experience. Common Job Roles Restaurant Operations Manager Restaurant Manager Dining Operations Manager Food Service Operations Manager Hospitality Operations Manager Key Responsibilities Oversee daily restaurant and service operations Supervise, train, and support front-of-house and kitchen team members Coordinate staffing, shift assignments, and daily workflows Monitor service quality, order accuracy, and guest satisfaction Address customer concerns and resolve routine operational issues Coordinate communication between kitchen, service, and management teams Monitor inventory, supplies, and restaurant equipment Assist with scheduling, onboarding, training, and employee development Monitor operational costs and help minimize waste Ensure compliance with food safety, sanitation, workplace safety, and company procedures Maintain operational records, reports, and required documentation Support opening, closing, and other management duties as assigned Requirements High school diploma or equivalent required; hospitality or business education is a plus Previous restaurant, hospitality, food service, or operations management experience preferred Strong leadership and communication skills Excellent organizational and problem-solving abilities Ability to manage multiple priorities in a fast-paced environment Basic computer and administrative skills Professional, dependable, and customer-focused Preferred Skills Experience managing restaurant operations and service teams Strong scheduling and workforce coordination abilities Knowledge of food safety and restaurant service standards Experience with inventory and cost-control procedures Strong customer service and conflict-resolution skills Ability to coach, motivate, and develop team members About the Company Twisted Fork Grill & Bar operates in a casual restaurant and hospitality environment focused on food quality, attentive service, and a welcoming guest experience. The business emphasizes teamwork, efficient operations, cleanliness, and consistent customer service.