Overview We are seeking a dedicated and experienced Front of House Manager to help lead our team in delivering exceptional customer service and ensuring smooth operations in our dining establishment. The ideal candidate will possess strong leadership skills, a passion for hospitality, and the ability to manage various aspects of front-of-house operations, including team management, customer interactions, and collaboration with kitchen staff. This role is crucial in creating a welcoming atmosphere for guests while maintaining high standards of service. Duties Oversee daily front-of-house operations to ensure efficient service and guest satisfaction. Manage and train front-of-house staff. Coordinate with the kitchen team to ensure timely food preparation and delivery. Handle customer inquiries, complaints, and feedback professionally and promptly. Maintain knowledge of the menu offerings, including specials and catering options. Assist in planning and executing events and catering services. Conduct interviews for new hires and participate in the onboarding process. Ensure compliance with health and safety regulations within the dining area. Qualifications Proven experience in a management role within the hospitality industry. Strong team management skills with the ability to motivate and develop staff. Proficiency in using POS systems. Excellent customer service skills with a focus on creating positive guest experiences. Experience in banquet service or catering is preferred. Knowledge of kitchen operations is a plus, including familiarity with cooking processes. Ability to handle multiple tasks efficiently in a fast-paced environment. Strong communication skills and a professional demeanor. Able to work weekends Join our team as a Front of House Manager where your leadership will help shape memorable dining experiences for our guests!

Pay:

$25.00 - $27.00 per hour

Work Location:

In person