Job Summary Job Overview Broad Porch Coffee is looking for an experienced, energetic, and hospitality-minded Cafe Manager to lead the day-to-day operations of our café. The Cafe Manager is responsible for creating an exceptional guest experience while supporting and developing our team, maintaining operational standards, and ensuring the café runs smoothly and efficiently. This position will work alongside an Assistant Manager , and Head Barista. The ideal candidate is a natural leader who enjoys working alongside their team, takes pride in hospitality, and understands that the details matter. This position will play an important role in establishing the culture and standards of our newest location while representing Broad Porch Coffee within the community. Qualifications Previous management experience in a café, restaurant, hospitality, or retail environment Strong communication and leadership skills Ability to lead, coach, and motivate a diverse team Excellent customer service and hospitality skills Strong organizational and time-management skills Ability to remain calm and effective in a fast-paced environment Ability to problem-solve and make sound decisions independently Knowledge of food safety and sanitation practices Ability to work flexible hours, including mornings, evenings, weekends, and holidays Passion for coffee, food, hospitality, and creating memorable guest experiences Essential Responsibilities Lead and oversee daily café operations Create a welcoming, positive, and hospitable environment for guests and staff Train, coach, and develop team members while maintaining Broad Porch standards Lead by example through active participation in service Build and maintain staff schedules based on business needs Ensure proper execution of food, beverage, coffee, and service standards Maintain a clean, organized, and safe café environment Monitor inventory levels and assist with ordering and receiving Help manage labor, product usage, and other operational costs Ensure proper cash handling and point-of-sale procedures Address guest questions, concerns, and feedback with professionalism Maintain compliance with health department, food safety, and company standards Communicate operational needs, challenges, and opportunities with ownership and leadership Assist with hiring and onboarding new team members Conduct regular team check-ins and provide ongoing feedback Help foster a strong team culture built around hospitality, accountability, and respect Assist with opening and closing procedures Identify opportunities to improve efficiency, service, and the overall guest experience Represent Broad Porch Coffee positively within the local community Perform other duties as needed to support the café and broader team Job Type Full-time Benefits Employee discount Paid time off Fully Paid Coffee Origin Trips Opportunities for growth and advancement Flexible scheduling Employee coffee benefits Schedule Morning, daytime, and occasional evening shifts Weekend availability required Holidays as needed Manager must be available to work a flexible schedule based on business needs Location Applicants must be able to reliably commute to or relocate to Staunton VA, 24401 and Harrisonburg

VA, 22801

before their start date. Preferred Experience 2+ years of management experience in hospitality, food service, café, or retail Experience managing and developing a team Experience with Square POS systems and daily cash reconciliation Experience with scheduling and labor management Coffee or specialty coffee experience preferred, but not required Work Location In person

Pay:

From $40,000.00 per year

Benefits:

Food provided Health insurance Opportunities for advancement Paid time off Paid training

Work Location:

In person