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SI
Sandpiper Inn
Front of House Manager
Career Insights for Restaurant / Food Service Manager
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Scorecard
Based on Wisconsin data
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What they do
A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
$55,055 / year median in Wisconsin
+12% projected growth
Job Description
Job Overview We are seeking an energetic and dynamic Front of House Manager to lead our hospitality team with enthusiasm and professionalism. In this pivotal role, you will oversee daily front-of-house operations, ensuring exceptional customer service, smooth staff coordination, and efficient restaurant management. Your leadership will foster a welcoming atmosphere that delights guests and promotes team excellence. This position offers an exciting opportunity to showcase your management skills in a fast-paced, vibrant environment dedicated to delivering memorable dining experiences. Responsibilities Supervise and coordinate front-of-house staff, including servers, hosts, and bartenders, dishwashers to ensure seamless service delivery. Train new team members and provide ongoing development to uphold high standards and procedures of hospitality and food service. Manage shift schedules, monitor staffing levels, and oversee shift transitions to optimize operational efficiency. Handle customer inquiries, resolve complaints promptly, and ensure guest satisfaction at all times. Oversee cash handling procedures Maintain inventory control for front-of-house supplies, including linens, utensils, and beverages. Enforce food safety standards and sanitation protocols in compliance with health regulations. Collaborate with kitchen management on food presentation standards and timing to deliver a cohesive dining experience. Conduct regular team meetings to communicate updates, motivate staff, and promote a positive work environment. Fill in any positions that are vacant Coordinate events throughout the year to promote brand Skills Proven experience in quick service or fast food restaurant management with strong leadership capabilities. Extensive knowledge of POS systems such as Aloha POS and Micros POS for efficient transaction processing. Skilled in food preparation, food handling, and maintaining high standards of food safety management. Demonstrated ability in supervising teams, training staff, and managing hospitality teams effectively. Strong customer service orientation with excellent managerial communication skills. Experience with inventory control, budgeting, profit & loss analysis, and food management practices. Ability to handle cash transactions accurately while managing shift operations smoothly. Familiarity with restaurant management software and basic math skills for financial reconciliation. Knowledge of culinary practices from casual dining to fine dining environments; banquet or catering experience is a plus. Leadership qualities that inspire teamwork; adept at interviewing candidates and conducting staff training & development sessions. Join us as a Front of House Manager where your passion for hospitality meets your talent for leadership! Be part of a vibrant team dedicated to creating memorable guest experiences while advancing your career in the thriving food industry.